BBB Business Review
This Business is not BBB accredited
Buchanan Fireplace LLCAdditional Locations
Phone: (781) 395-4808 Fax: (781) 395-4940 View Additional Phone Numbers 215 Salem St, Medford, MA 02155 ! Buchanan Fireplace LLC is Believed to Be Out of Business !
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Buchanan Fireplace, LLC is a retail hearth store offering gas, wood, pellet and electric fireplaces, stoves and inserts, logs, glass door enclosures, fireplace accessories and installation.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The license number is 149713.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMrs. Michele M. Buchanan, Owner
Number of Employees
FIREPLACES FIREPLACE EQUIPMENT-RETAIL CHIMNEY RELINING CHIMNEY CLEANING STOVES-WOOD, COAL, ETC. Masonry Contractors (NAICS: 238140)
Products & Services
Buchanan Fireplace LLC sells the following brand(s): Adams, Dimplex, Excalibur, Hampton, Minuteman, Pilgram, Regency , RH Peterson
Buchanan Fireplace LLC offers the following product(s): Fireplaces, Gas logs, Hearth Accessories, Inserts, Stoves
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
|S||:||9:00 AM - 4:00 PM|
|Su||:||12:00 PM - 4:00 PM|
Method(s) of PaymentCash
Refund and Exchange PolicyThe Business states there is a 25% restocking fee. No returns or exchanges on custom orders.
Service AreaBuchanan Fireplace LLC provides their services in ALLSTON, BOSTON, BRIGHTON, CAMBRIDGE, CHARLESTOWN, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, EAST BOSTON, GROVE HALL, HYDE PARK, JAMAICA PLAIN, MATTAPAN, MISSION HILL, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, SOUTH BOSTON, UPHAMS CORNER & WEST ROXBURY, MA.
Industry TipsHiring a Chimney Cleaner
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview