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BBB Business Review

BBB Accredited Business since 12/7/2001

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Description

TC Life Safety is a wholesale/retail distributor of CCTV, fire alarm, security, power, cable and clock products and solutions for contractors, business owners, property managers and others needing quality life safety products at an affordable price. Mass notification systems and industrial signals.

BBB Accreditation

A BBB Accredited Business since 12/7/2001

BBB has determined that TC Life Safety meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on TC Life Safety
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

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BBB file opened: December 07, 2001 Business started: 01/01/1989 in ME Business incorporated: 01/01/2010 in ME
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Suite 5170, Boston MA 02116
http://www.mass.gov/consumer
Phone Number: 617-973-8787. 888-283-3757
Fax Number: 617-973-8799
consumer@state.ma.us
The license number is 1490.

Maine Department of Professional & Financial Regulation
76 Northern Avenue, Gardiner ME 04345
http://www.maine.gov/professionallicensing
Phone Number: (207) 624-8500
Fax Number: 20(207) 624-8690
The license number is MC60020117.

Massachusetts Board of State Examiners of Electricians
239 Causeway Street, 5th Floor, Boston MA 02114-2130
http://www.state.ma.us/reg/el
Phone Number: 617-727-9931
Fax Number: 617-727-9932
The license number is 95 D.

Rhode Island Department of Labor and Training
1511 Pontiac Avenue, Cranston RI 02920
http://www.dlt.ri.gov
Phone Number: 401-426-800
Fax Number: 401-462-8872
mmadonna@dlt.ri.gov
The license number is AF-09198.

Rhode Island Department of Labor and Training
1511 Pontiac Avenue, Cranston RI 02920
http://www.dlt.ri.gov
Phone Number: 401-426-800
Fax Number: 401-462-8872
mmadonna@dlt.ri.gov
The license number is BF-09687.

Type of Entity

Corporation

Business Management
Mr. Christopher D Agri, President, COO Mr. Michael J Agri Jr., Chairman of Board of Directors Mrs. Elisa L. Dinsmore, VP Sales & Service
Contact Information
Principal: Mr. Christopher D Agri, President, COO
Number of Employees

3

Business Category

FIRE PROTECTION EQUIPMENT & SUPPLIES FIRE PROTECTION CONSULTANTS FIRE ALARM SYSTEMS SECURITY CONTROL EQUIPMENT, SYSTEMS & MONITORING WIRE & CABLE-ELECTRIC SECURITY CAMERAS

Products & Services

TC Life Safety sells the following brand(s): 3M/Macurco, Ademco/Honeywell, Axis Communications, BRK Electronics, Faraday, Federal Signal, Fire-Lite Alarms, GE Security, Gentex, Honeywell Power, Honeywell Security , Honeywell Video, Interstate Batteries, Mier Products, Samsung CCTV, SDi, Silent Knight, Space Age Electronics, Speco Technologies, System Sensor, West Penn Wire, Wheelock

TC Life Safety offers the following product(s): AC Hardwired Smoke Detectors, Access Control Covers, Addressable Control Panels, Addressable Smoke Detectors, AED Cabinets, Aerosol Test Spray, Alarm System Surge Protection, Alkaline Batteries, Annunciators, Aquaseal FPL and PLTC Listed Water-Resistant Cable, Audio Cable, Bases, Batteries, Battery Cabinets & Racks, Battery Chargers & Test Equipment, Battery Operated Smoke Detectors, Beam Detectors, Bells & Chimes, Break-Glass Covers, Bullet Cameras, Buttons & Switches, Cables & Connectors, Carbon Monoxide Detectors, CCTV Covers, CCTV Monitors, CCTV Wire, Chime Strobes, Clock Guards, Clock Systems, Coaxial Cable, Code & Training Books, Combination Detectors, Communicators (DACT), Compression Tools, Control Panels, Conventional Control Panels, Conventional Smoke Detectors, Covert Cameras, Crimping Tools, Day & Night Cameras, Detector Test Kits & Parts, Digital Display Kits, Digital OR & ICU Timers, Digital Secondary clocks, Dome Cameras, Door & Window Contacts, Driveway Alarms, Duct Detectors, DVR, DVR and VCR Lock-Boxes, Electrical Tape, Entrance Alarms, Environmental Enclosures, Environmental Sensors, Exit Alarms, Exit Sign Covers, Extinguisher Theft-Stoppers, Fire Door Holders, Fire-Lite Modules, Fixed Dome Network Cameras, Fixed Network Cameras, Flame Sensors, FPL Cable, Gas Detectors, Glassbreak Sensors, Hazardous Location Devices, Hazardous Location Signals, Heat Detectors, Holdup & Panic Alarms, Horns & Horn Strobes, Industrial Signals, Installation Tools, Integration Accessories, Keyfobs & Remotes, Keypads, Kits, Lenses, Light Covers, Lithium Batteries, Low-Voltage Cable (Non-Fire), Mass Notification Systems, Master Clocks, Metal-Clad (MC) Cable, Motion Detector Guards, Motion Detectors, MPC-2000 Modules, Multi-Purpose Covers, Network & Data Cable, Network (IP) Cameras, Nickel Metal Hydride (NiMh) Batteries, NPLF Cable, NPLFP Cable, Outdoor Cameras, Panel & Sub-Panel Surge Protection, Personal Emergency Response Devices, Phone, Cellular and Internet Dialers, Plenum-Rated (FPLP) Cable, Polycarbonate Cabinets, Pool Alarms, Power Supplies, PTZ Cameras, PTZ Network Cameras, Pull Station Covers, Pull Stations, Punch Down Tools, Relays, Remote Test Equipment, RF Receivers, Riser-Rated (FPLR) Cable, Sealed Lead-Acid (SLA) Batteries, Secondary Clocks, Signage, Signal Guards, Signals, Silent Knight Modules, Sirens, Speakers and Strobes, Smoke & Heat Detector Guards, Smoke Detectors & Accessories, Speakers & Speaker Strobes, Staplers & Staples, Stripping & Cable Cutting Tools, Terminal Cabinets, Test Equipment, Testing Tools, Thermostat Guards, Tool Kits, Transit Signals, TVSS Devices, UPS Systems, Voice Evacuation Systems, Wire Guards, Wired Home & Business Security Systems, Wireless Home & Business Security Systems, Wireless Smoke Detectors, Wiring Tools

Method(s) of Payment
American Express
MasterCard
VISA
Discover
Purchase Order
Check
PayPal
Google Checkout
Checkout by Amazon
Refund and Exchange Policy
The business states In the event of the necessity to return equipment, please call for return number before returning products. Products will not be accepted for return without return authorization (RA number).

Returns must be received within 10 days following the creation of your RMA. Merchandise must be shipped transportation prepaid, in the original carton along with invoice number and the date of purchase. Returns for credit are accepted only for new, unused products in original cartons,  with original packing and may be subject to a 20% restocking charge.
Customer is responsible for return freight and charges. See website for full refund & exchange policy.
Service Area
Sales: USA Service: Massachuestts, Maine, New Hampshier, Rhode Island
Alternate Business Names
Total Computing Total Computing Life Safety Systems
Licensing

The company is licensed by the State of Maine Electricians Examiners Board #LM50016842, by the Commonwealth of Massachusetts Division of Registration Board of Electrical Examiners, license #1490C, the Commonweatlh of Massachusetts as Registerered System Technician, license #95D, Department of Public safety of Massachusetts as a Journeyman Pipefitter, license #PJ016222. The company has an exchange and refund policy. The company states that they offer a free replacement of what is sold and installed, during normal business hours. For the duration of the manufacturers’ warranties. These vary with manufacturers but they typically run 1-3 years. Free warranty replacements of what is sold, but did not install.

Industry Tips
Residential Alarm Systems
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