Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Hayden Safe & Lock Co., Inc.

Additional Locations

Phone: (978) 744-0988 View Additional Phone Numbers 119 Webb St, Salem, MA 01970 http://www.haydensafeandlock.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Hayden Safe & Lock Co. Inc. is a company that provides residential and commercial burglar/fire alarms, locksmith services, custom design, installation and service, testing and repair. The company also offers intercom systems, Fiber Optics, Spectronics and a free security consultation. The company was established in 1910 and incorporated in Massachusetts in 1954. The company employs 10 people. Mr. John R. Whitmarsh and Mr. Christopher Whitmarsh are both Owners of the company. Any questions or complaints may be directed to the attention of Mr. John Whitmarsh.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hayden Safe & Lock Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hayden Safe & Lock Co., Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hayden Safe & Lock Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 24, 2003 Business started: 01/01/1910 in MA Business incorporated 01/01/1954 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is SSCO-001571.

Type of Entity

Corporation

Business Management
Mr. John R. Whitmarsh, Owner
Contact Information
Principal: Mr. John R. Whitmarsh, Owner
Number of Employees

10

Business Category

FIRE ALARM SYSTEMS BURGLAR ALARM SYSTEMS & MONITORING LOCKS & LOCKSMITHS INTERCOMMUNICATION EQUIPMENT & SYSTEMS Fire Protection (NAICS: 922160)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
24 Hour On Call Service
Method(s) of Payment

Mastercard

Visa

American Express

Discover 

Personal Checks

Cash

Service Area
Hayden Safe & Lock Co., Inc. provides their services in MASSACHUSETTS.
Alternate Business Names
Hayden Systems
Industry Tips
Finding a Reliable Locksmith
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.