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Description

Graduate Leverage, LLC specializes in federal and private student loans for graduate and professional students. The company works with national financial aid offices and student body organizations to help graduates effectively manage their student loans.

GL Advisor, a division of Graduate Leverage, offers a unique service designed to help professional graduates navigate financial issues and make the best decisions regarding their debt and other financial matters.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Graduate Leverage, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Graduate Leverage, LLC include:

  • 14 complaints filed against business

Factors that raised the rating for Graduate Leverage, LLC include:

  • Length of time business has been operating.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Graduate Leverage, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

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BBB file opened: April 24, 2006 Business started: 01/01/2003 in MA Business incorporated: 01/01/2003 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office for Administration and Finance
State House, Room 373, Boston MA 02133
http://www.mass.gov/anf/
Phone Number: (617) 727-2040
Fax Number: (617) 727-2779
contactanf@state.ma.us
The license number is 152158.

U.S. Securities and Exchange Commission
100 F Street, NE, Washington DC 20549
http://www.sec.gov/
Phone Number: 202-942-8088
Fax Number: 202-772-9295
help@sec.gov
The license number is 5995595.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Collins, Director Ms. Rachel Evans, Exec Mr. Dan Thibeault, President
Contact Information
Customer Contact: Mr. John Collins, Director
Customer Contact: Ms. Rachel Evans, Exec
Number of Employees

30

Business Category

FINANCIAL PLANNING CONSULTANTS FINANCIAL AID SERVICES EDUCATIONAL FINANCING SCHOLARSHIP & FINANCIAL AID INFORMATION FINANCIAL SERVICES Other Financial Vehicles (NAICS: 525990)

Method(s) of Payment
Visa
MasterCard
American Express
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Service Area
Graduate Leverage, LLC provides their services in ALABAMA , ALASKA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Alternate Business Names
GL Advisor Graduate Leverage
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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