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BBB Accredited Business since

Walpole Outdoors LLC

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Phone: (800) 343-6948 Fax: (508) 668-7301 View Additional Phone Numbers 767 East Street, Walpole, MA 02081

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Walpole Outdoors LLC is engaged in the sale and installation of fences, storage buildings and cedar furniture and offers the following products: fences and gates, pergolas and arbors, buildings and enclosures, mail and lantern posts, furniture, exterior and garden decor, wooden play-sets and games.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Walpole Outdoors LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 3
Problems with Product/Service 4
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Walpole Outdoors LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 01, 1971 Business started: 01/01/1933 in MA Business incorporated 12/19/2014 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The number is 106103.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Lorilee Dullea, Executive Assistant Mr. Louis A Maglio Jr., President Mr. Sidney Tildsley, Vice President of Operations
Contact Information
Principal: Ms. Lorilee Dullea, Executive Assistant
Number of Employees


Business Category


Products & Services

Walpole Outdoors LLC sells the following brand(s): Ameristar (fencing), Barlow Tyrie (furniture), Good Direction (bird feeders, houses etc), Hinkley (lanterns), Kinglsey Bates (furniture), Northeast (lanterns), Norwell (lanterns), Seaside Casual (furniture)

Walpole Outdoors LLC offers the following product(s): Buildings and enclosures, Exterior and garden decor, Fences and gates, Furniture, Mail and lantern posts, Pergolas and arbors, Wooden playsets and games

Method(s) of Payment
American Express
Discover Card
Refund and Exchange Policy
The Business states if you are not fully satisfied, make returns to the store where purchased within 30 days in its original packaging and we will refund, replace or make an exchange. Mail Order customers must call 800-343-6948 for a return authorization number. Shipping charges are not refundable. A 15% restocking fee may apply.
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.