BBB Business Review
BBB Accredited Business since
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Walpole Outdoors is engaged in the sale and installation of fences, storage buildings and cedar furniture and offers the following products: fences and gates, pergolas and arbors, buildings and enclosures, mail and lantern posts, furniture, exterior and garden decor, wooden play-sets and games.
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A BBB Accredited Business since
BBB has determined that Walpole Outdoors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Walpole Outdoors include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The license number is 106103.
Type of Entity
Business ManagementMs. Lorilee Dullea, Executive Assistant Mr. Louis A Maglio Jr., President Mr. Sidney Tildsley, Vice President of Operations
Number of Employees
FENCE SHEDS-TOOL & UTILITY PLAYGROUNDS GAZEBOS GATES FURNITURE-OUTDOOR FENCES - VINYL FENCE ACCESSORIES & FITTINGS FENCE - SALES, SERVICE & CONTRACTORS EXTERIOR STRUCTURES - GAZEBOS, ARBORS, PERGOLAS CHAIN LINK FENCE SALES, SERVICE & CONTRACTORS All Other Miscellaneous Wood Product Manufacturing (NAICS: 321999)
Products & Services
Walpole Outdoors sells the following brand(s): Ameristar (fencing), Barlow Tyrie (furniture), Good Direction (bird feeders, houses etc), Hinkley (lanterns), Kinglsey Bates (furniture), Northeast (lanterns), Norwell (lanterns), Seaside Casual (furniture)
Walpole Outdoors offers the following product(s): Buildings and enclosures, Exterior and garden decor, Fences and gates, Furniture, Mail and lantern posts, Pergolas and arbors, Wooden playsets and games
Method(s) of PaymentAmerican Express
Refund and Exchange PolicyThe Business states if you are not fully satisfied, make returns to the store where purchased within 30 days in its original packaging and we will refund, replace or make an exchange. Mail Order customers must call 800-343-6948 for a return authorization number. Shipping charges are not refundable. A 15% restocking fee may apply.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview