skip entire header and global navigation

BBB Business Review

BBB
283 Salem St, Woburn, MA 01801
Customer Contact: Mr. Michael Theriault, Customer Service
Principal: Mr. Paul Theriault, President

BBB Accredited Business since

Reliable Fence Company of the North Shore, Inc.

Phone: (603) 382-4004 Fax: (781) 933-9304 283 Salem St, Woburn, MA 01801 http://www.reliablefenceboston.com View Additional Web Addresses

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Reliable Fence Company of the North Shore, Inc. is engaged in the production, sale and installation of wood, chain link, vinyl and aluminum fencing as well as wood and steel guardrails.   

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Reliable Fence Company of the North Shore, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Reliable Fence Company of the North Shore, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Reliable Fence Company of the North Shore, Inc.
See Trends in Complaints on Reliable Fence Company of the North Shore, Inc.

Customer Reviews Summary Read customer reviews

1 Customer Review on Reliable Fence Company of the North Shore, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Reliable Fence Company of the North Shore, Inc.

Additional Information

top
BBB file opened: April 29, 1983 Business started: 01/01/1979 in MA Business incorporated: 01/01/1979 in MA
Type of Entity

Corporation

Business Management
Mr. Paul Theriault, President Mr. Michael Theriault, Customer Service
Contact Information
Customer Contact: Mr. Michael Theriault, Customer Service
Principal: Mr. Paul Theriault, President
Number of Employees

20

Business Category

FENCE GATES FENCE ACCESSORIES & FITTINGS

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 12:00 PM
Su: Closed
Monday-Friday 8-5 Saturday 8am-12pm Sunday- Closed
Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Alternate Business Names
Boston Fence Company, LLC Reliable Fence Boston Reliable Fence Company N.S., Inc. ReliableFenceBoston.com
Industry Tips
27 Questions For Home Owners Read Before You Sign
X
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Web Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations