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Seacoast Ocean Services

Additional Locations

Phone: (207) 774-2111 Fax: (207) 774-7240 37 Custom House Wharf, Portland, ME 04101

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Seacoast Ocean Services, also known as SOS, is engaged in the business of environmental clean-up. Typical projects include open water oil containment, river and harbor booming operations, industrial tank cleaning, waste oil collection, groundwater reclamation and removal of contaminated soils. They also sell SPC Sorbents, Oil-Dry Sorbents and Phase I Booms. The business was established and incorporated in Maine in 1972. They employ 26 full-time staff members, and can muster a work force of up to 100 people. Mr. William G. MacFarlane is the President and General Manager of the business. Mr. Paul A. Gaudreau is the Operations Manager. Mr. Brian M. Fons is the Technical Services Manager. Any questions or problems should be directed to the attention of Mr. MacFarlane. The EPA license # MED 056570492, Maine license # HWT-0026, WOT-0008, New Hampshire license # TNH-0123, Vermont license # 0300,0301,07923. They sell the following products: 3M Sorbents, Spilldam & Globe oil Containment Booms, Seacoast Custom Aluminium Workboats and Monitor & Recovery Wells. SOS carries a $1,000,000 Environmental Liability policy and a $2 million pollution liability policy on SOS vehicles.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Seacoast Ocean Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Seacoast Ocean Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 15, 1989 Business started: 01/01/1972 in ME Business incorporated 01/01/1972 in ME
Business Management
Mr. William G. McFarlane, President
Contact Information
Principal: Mr. William G. McFarlane, President
Number of Employees


Business Category

ENVIRONMENTAL & ECOLOGICAL PRODUCTS & SERVICES Environmental Consulting Services (NAICS: 541620)

Alternate Business Names
Seacoast Ocean Services SOS
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.