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This business is not BBB accredited.

Boston Green Goods

Phone: (781) 419-5500 Fax: (781) 843-3382 45 Braintree Hill Office Park  Ste 300, Braintree, MA 02184

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Boston Green Goods is a distributor of healthy home products via the internet, catalogs and phone sales. The company sells and provides product comparison ratings on products such as air purifiers, dehumidifiers, humidifiers, steam cleaners, vacuums and bedding. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 2
Delivery Issues 7
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Boston Green Goods
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

BBB file opened: April 28, 2003 Business started: 01/01/1998 in MA Business incorporated 06/01/1998 in MA
Type of Entity


Business Management
Ms. Susan B Rodriguez, V.P. Sales & Customer Service Ms. Mercia Tapping, Owner Ms. Lisa Aliquo, Finance Manager Ms. M.J. McEldowney, Chief Operations Officer
Contact Information
Customer Contact: Ms. M.J. McEldowney, Chief Operations Officer
Principal: Ms. Susan B Rodriguez, V.P. Sales & Customer Service
Principal: Ms. Mercia Tapping, Owner
Number of Employees


Business Category


Alternate Business Names
EXGBB, Inc. Greenandmore.com
Industry Tips
Hiring an Air Conditioning Contractor
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.