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Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

BBB Accredited Business since

RISE Engineering

Additional Locations

Phone: (800) 422-5365 View Additional Phone Numbers 1341 Elmwood Ave, Cranston, RI 02910 http://www.riseengineering.com

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Description

RISE Engineering provides turnkey energy-efficiency services that help residential, commercial, industrial, institutional and governmental energy users reduce their environmental footprint and improve the safety and affordability of their homes, businesses and facilities. The core elements of this turnkey service are identifying energy-efficiency improvements, installing appropriate measures and helping to make those measures affordable. RISE possesses a 35-year track record of successfully managing and fulfilling energy-efficiency projects of all sizes and scope, during which time it has serviced more than 300,000 buildings and provided over $500 million in energy improvements.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that RISE Engineering meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for RISE Engineering include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on RISE Engineering
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

top
BBB file opened: April 01, 1981 Business started: 01/01/1977 in RI Business started locally: 01/01/1977 Business incorporated: 02/10/1984 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us

Type of Entity

Corporation

Business Management
Mr. Vincent Graziano, President Mr. Douglas Sayles, Communications Director
Contact Information
Principal: Mr. Vincent Graziano, President
Number of Employees

249

Business Category

ENERGY MANAGEMENT & CONSERVATION CONSULTANTS ENERGY AUDITS ENERGY SERVICE COMPANIES LIGHTING SYSTEMS & EQUIPMENT LIGHTING CONSULTANTS LIGHTING INSULATION CONTRACTORS-COLD & HEAT INFRARED INSPECTION ENGINEERS-ELECTRICAL ENERGY CONSERVATION PRODUCTS & SERVICES ELECTRIC MOTORS-DLRS & REPAIRING Other Management Consulting Services (NAICS: 541618)

Products & Services

RISE Engineering offers the following product(s): Building envelope improvements, Energy efficiency products and services, Energy management systems, Heating and cooling system controls, Interior & exterior lighting controls, LED lighting solutions, Specialty technologies, Variable frequency drives and motor upgrades

Method(s) of Payment
Cash
Check
Money Order
Visa
MasterCard
Discover
American Express
Refund and Exchange Policy
At least one year warranty for labor. Manufacturer warranties on equipment. If/when needed, RISE helps coordinate customers' equipment warranty claims with the manufacturer.
Industry Tips
27 Questions For Home Owners Hiring an Insulation Contractor Read Before You Sign

Customer Review Rating plus BBB Rating Summary

RISE Engineering has received 3.8 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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