BBB Business Review

This Business is not BBB accredited

LogoWear Plus

Additional Locations

Phone: (888) 211-1622 Fax: (978) 362-8059 PO Box 127, Pinehurst, MA 01866


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LogoWear Plus sells embroidered products including sweatshirts, t-shirts, hats, bags, jackets, sportswear and more.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for LogoWear Plus include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 7 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

11 Customer Reviews on LogoWear Plus
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 11

Additional Information

BBB file opened: December 18, 2009 Business started: 11/01/2009 in 0 Business started locally: 11/01/2009
Type of Entity

Sole Proprietorship

Business Management
Mrs. Kristen Bennett, Owner
Contact Information
Principal: Mrs. Kristen Bennett, Owner
Number of Employees


Business Category


Products & Services

LogoWear Plus sells the following brand(s): Adidas, Augusta Sportswear, Clique, Cutter and Buck, Holloway, Nike, Pennant, Port Authority, StormTech

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 12:00 PM - 3:00 PM
Method(s) of Payment
Money Order
American Express
Debit Card
Refund and Exchange Policy
The business states their refund policy is as follows:

Blank Goods:

All none embellished garments can be returned with a proper Return Authorization number within 15 business days excluding custom made varsity jackets. Charges for a return include: $ 5 processing fee,15%
restocking fee and shipping charges back to the original warehouse. Please call or email us to receive your Return Authorization number.Without a proper return authorization number and shipping back to the original warehouse we can not guarantee a refund.

Decorated Apparel:

Decorated or altered garments are not returnable. Order details for customized orders must be written in a email, no phone orders. All decorated apparel is approved at the time of logo approval. Once a quote and logo have been approved we will start production. Once production is in process the goods can not be returned or edited without additional fees. We strive to make sure our clients are receiving the proper customized apparel and will follow a strict approval multi level approval process and quality check.

Any Cancelled order prior to production will incur the restocking fee schedule of blank goods

Logo Design:

Once LogoWear Plus receives authorization to setup a custom logo the logo setup is not refundable. LogoWear Plus will make up to one logo edit at no cost to assure quality work.
Decorated or altered garments are not returnable.
LogoWear Plus
ph: (888) 211-1622

fax 978-362-8059

Checks are accepted with a submitted purchase order. With completed purchase order LogoWear Plus will issue a 30 day payment term from the date of shipment. Late payments will incur a % 5 interest charge per every 15 days.
Alternate Business Names
Industry Tips
Clothing Online Shopping

Customer Review Rating plus BBB Rating Summary

LogoWear Plus has received 4.22 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

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Professional AffiliationsX

Types of Complaints Handled by BBB

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BBB Complaint Process

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Industry Tips


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