BBB Business Review
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LogoWear Plus sells embroidered products including sweatshirts, t-shirts, hats, bags, jackets, sportswear and more.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for LogoWear Plus include:
- Length of time business has been operating
Factors that raised the rating for LogoWear Plus include:
- Complaint volume filed with BBB for business of this size.
- Response to 9 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||15|
Type of Entity
Business ManagementMrs. Kristen Bennett, Owner
Number of Employees
EMBROIDERY EMBROIDERIES-UNIFORM CLOTHING - RETAIL INTERNET SHOPPING
Products & Services
LogoWear Plus sells the following brand(s): Adidas, Augusta Sportswear, Clique, Cutter and Buck, Holloway, Nike, Pennant, Port Authority, StormTech
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
|S||:||12:00 PM - 3:00 PM|
Method(s) of PaymentCash
Refund and Exchange PolicyThe business states their refund policy is as follows:
All none embellished garments can be returned with a proper Return Authorization number within 15 business days excluding custom made varsity jackets. Charges for a return include: $ 5 processing fee,15%
restocking fee and shipping charges back to the original warehouse. Please call or email us to receive your Return Authorization number.Without a proper return authorization number and shipping back to the original warehouse we can not guarantee a refund.
Decorated or altered garments are not returnable. Order details for customized orders must be written in a email, no phone orders. All decorated apparel is approved at the time of logo approval. Once a quote and logo have been approved we will start production. Once production is in process the goods can not be returned or edited without additional fees. We strive to make sure our clients are receiving the proper customized apparel and will follow a strict approval multi level approval process and quality check.
Any Cancelled order prior to production will incur the restocking fee schedule of blank goods
Once LogoWear Plus receives authorization to setup a custom logo the logo setup is not refundable. LogoWear Plus will make up to one logo edit at no cost to assure quality work.
Decorated or altered garments are not returnable.
ph: (888) 211-1622
Checks are accepted with a submitted purchase order. With completed purchase order LogoWear Plus will issue a 30 day payment term from the date of shipment. Late payments will incur a % 5 interest charge per every 15 days.