Find us on Google+

BBB Business Review

Text Sizesmallmediumlarge

BBB Accredited Business since

Creative Touch Designs, LLC

Phone: (978) 499-4444 View Additional Phone Numbers 26 Ocean Street Front South, Salisbury Bch, MA 01952 http://www.ctdemb.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Creative Touch Designs, LLC a SOMWBA Certified Advertising Specialty company in Salisbury, MA offering an array of Promotional Products and Apparel for all of your advertising needs.  The company offers onsite uniforms, embroidery, silk screening, heat transfers, dye sublimation, signs, banners, and promotional products for Businesses, Individuals, Non Profits Organizations, Schools, Teams, Police Departments, Fire Departments and more.  In addition the company has a retail storefront with Medical Scrubs and Accessories.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Creative Touch Designs, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Creative Touch Designs, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Creative Touch Designs, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 03, 2011 Business started: 08/01/2001 in MA Business incorporated: 08/07/2003 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Marianne Cyr, Managing Member
Contact Information
Principal: Ms. Marianne Cyr, Managing Member
Number of Employees

4

Business Category

EMBROIDERY PROMOTIONAL PRODUCTS SCREEN PRINTING UNIFORMS SILKSCREEN EMBROIDERIES-UNIFORM Other Clothing Stores (NAICS: 448190)

Products & Services

Creative Touch Designs, LLC sells the following brand(s): 511, American Apparel, Anvil, Arnold Palmer, Baby Phat, Badger, Champion, Charles River, Cherokee, Columbia, Dickies, Field and Stream, Fruit of the Loom , Game, Hanes, Holloway, Izod, Koi, Nautica , Nike, North Face, Ogio,, Outer Banks, Peaches, Ping, Port Authority, Scrubs HQ, Tooniforms

Creative Touch Designs, LLC offers the following product(s): Apparel, Bags, BDU's, Caps, Job Shirts, Medical Accessories, Medical Shoes, Mugs, Pens, Scrubs

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Visa
MasterCard
Discover
Check
Cash
Paypal

Refund and Exchange Policy
The business states their Internet & Phone Order Return Policy is as follows;

A full merchandise refund excluding shipping charges will be issued on items UNWORN and  UNWASHED in original packaging and coming from smoke free home within 30 business days. No return on undergarments or Items with Embroidered/Embellished  Custom Names or Barracks ID's.  A 10% Restocking Fee will be charged on all returns.

**Any order returned after  30 days of shipment WILL NOT be refunded
**Any items return damaged or washed WILL NOT be refunded.

The business does not accept returns for soiled or washed merchandise
All returns will receive a refund credit issued back to the original form of payment minus the shipping and restocking fees.
It is your responsibility to pay for shipping of unwanted items back to us
No returns on special orders or group orders.

Mailing your Internet Return:

Please fill out return form  and give explanation of return enclosed in returned package and mail to:
RETURNS
Creative Touch Designs, LLC
72 Elm Street
Salisbury, MA 01952
978-499-4444

Exchange Policy:

Exchanges will be granted on all unworn merchandise return within 30 business days.

It is your responsibility to pay for the shipping of exchanges. Please send a check for the shipping with your return or call us and we will charge your credit card or paypal account.
Service Area
Creative Touch Designs, LLC provides their services in MAINE , MASSACHUSETTS & NEW HAMPSHIRE.
Alternate Business Names
Beach Bum Trading Co. The Scrub Hub
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.