BBB Business Review
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BBB Accredited Business since
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Creative Touch Designs, LLC a SOMWBA Certified Advertising Specialty company in Salisbury, MA offering an array of Promotional Products and Apparel for all of your advertising needs. The company offers onsite uniforms, embroidery, silk screening, heat transfers, dye sublimation, signs, banners, and promotional products for Businesses, Individuals, Non Profits Organizations, Schools, Teams, Police Departments, Fire Departments and more. In addition the company has a retail storefront with Medical Scrubs and Accessories.
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A BBB Accredited Business since
BBB has determined that Creative Touch Designs, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Creative Touch Designs, LLC include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
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Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Marianne Cyr, Managing Member
Number of Employees
EMBROIDERY PROMOTIONAL PRODUCTS SCREEN PRINTING UNIFORMS SILKSCREEN EMBROIDERIES-UNIFORM Other Clothing Stores (NAICS: 448190)
Products & Services
Creative Touch Designs, LLC sells the following brand(s): 511, American Apparel, Anvil, Arnold Palmer, Baby Phat, Badger, Champion, Charles River, Cherokee, Columbia, Dickies, Field and Stream, Fruit of the Loom , Game, Hanes, Holloway, Izod, Koi, Nautica , Nike, North Face, Ogio,, Outer Banks, Peaches, Ping, Port Authority, Scrubs HQ, Tooniforms
Creative Touch Designs, LLC offers the following product(s): Apparel, Bags, BDU's, Caps, Job Shirts, Medical Accessories, Medical Shoes, Mugs, Pens, Scrubs
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
Method(s) of PaymentVisa
Refund and Exchange PolicyThe business states their Internet & Phone Order Return Policy is as follows;
A full merchandise refund excluding shipping charges will be issued on items UNWORN and UNWASHED in original packaging and coming from smoke free home within 30 business days. No return on undergarments or Items with Embroidered/Embellished Custom Names or Barracks ID's. A 10% Restocking Fee will be charged on all returns.
**Any order returned after 30 days of shipment WILL NOT be refunded
**Any items return damaged or washed WILL NOT be refunded.
The business does not accept returns for soiled or washed merchandise
All returns will receive a refund credit issued back to the original form of payment minus the shipping and restocking fees.
It is your responsibility to pay for shipping of unwanted items back to us
No returns on special orders or group orders.
Mailing your Internet Return:
Please fill out return form and give explanation of return enclosed in returned package and mail to:
Creative Touch Designs, LLC
72 Elm Street
Salisbury, MA 01952
Exchanges will be granted on all unworn merchandise return within 30 business days.
It is your responsibility to pay for the shipping of exchanges. Please send a check for the shipping with your return or call us and we will charge your credit card or paypal account.