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BBB Business Review

BBB Accredited Business since 3/8/2011

Description

Fotronic Corporation/Test Equipment Depot specializes in the sale and service of electronic test equipment.

BBB Accreditation

A BBB Accredited Business since 3/8/2011

BBB has determined that Fotronic Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Fotronic Corporation include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fotronic Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Additional Information

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BBB file opened: June 30, 1994 Business started: 01/01/1992 in MA Business incorporated: 01/01/1994 in MA
Type of Entity

Corporation

Business Management
Mr. Toni Foti, President Mr. Michael Ray, General Manager
Contact Information
Complaint Contact: Mr. Toni Foti, President
Number of Employees

32

Business Category

ELECTRONIC TESTING EQUIPMENT ELECTRONIC EQUIPMENT & SUPPLIES-REPAIRING ELECTRONIC EQUIPMENT & SUPPLIES ELECTRIC EQUIPMENT-TESTING & MAINTENANCE

Products & Services

Fotronic Corporation sells the following brand(s): Aaronia , Accu-Chart , ACR Systems , Advanced Fiber Solutions , AEMC , AJA Video , Altek , Ametek , Amprobe , Atrix , Avcom , Avex , B+K Precision , Caulk Master , Circuit Siren , Coast , Crescent , DK-Technologies , Druck , E-Mon D-Mon , ECG , Eclipse , Edgetech , Elenco , Emerson , Erem , Extech Instruments , EZ Digital , Fitel , Fluke , Fluke Networks , Gale , GE Druck , General Eastern , General Tools , Global Specialties , Hameg , Hamlet , Hart Scientific , Hewlett Packard , Hioki , Ideal , Innoventions , Instek , Invotel , JDSU , Kaltman Creations , Kenwood , KEP , Kester , Lascar , Leader , LG Precision , Link Instruments , Luxo , Magnum Pro , Megger , Meriam , Meterman , Milwaukee , OK International , P3 International , Pelican , Phabrix , Philips , Picotest , PIE , Plumb , PMK , Pomona , Pro-Line , PROMAX , Protek , ProVision , Psiber , PTV , QuadTech , Ramsey , Raytek , Reed , RIDGID , Rigol , Robinair , Rohde & Schwarz , Schomandl , Sencore , Skutch , Storage Battery Systems , Streamlight , Tektronix , Tektronix Video , Telaire , Test-Um , TIF` , Transmation , Trilithic , TV One , UniSource , Vertex Video , Vitrek , Wavetek Meterman , Weller , Winchester Engineering , Wiss , Wonwoo , Xcelite , Yokogawa

Method(s) of Payment
Open Account
MasterCard
Visa
American Express
Alternate Business Names
Test Equipment Depot
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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