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BBB Business Review

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BBB Accredited Business since

Mastro Electric Supply Co.

Additional Locations

Phone: (401) 467-7700 View Additional Phone Numbers 555 Elmwood Ave, Providence, RI 02907 http://www.mastroelectric.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Mastro Electric Supply Co. is an Electrical and Lighting Distributor.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mastro Electric Supply Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mastro Electric Supply Co. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mastro Electric Supply Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 1963 Business started: 01/01/1946 in RI Business started locally: 01/01/1946 Business incorporated 01/01/1946 in RI
Type of Entity

Corporation

Business Management
Mr. Vincent Mastro, President
Contact Information
Principal: Mr. Vincent Mastro, President
Number of Employees

23

Business Category

ELECTRIC EQUIPMENT & SUPPLIES-WHOLESALE LIGHTING FIXTURES-WHOLESALE & MANUFACTURERS LIGHTING FIXTURES-RETAIL LIGHTING Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers (NAICS: 423610)

Products & Services

Mastro Electric Supply Co. sells the following brand(s): Eaton Manufacturing, Juno Lighting, Progress Lighting

Mastro Electric Supply Co. offers the following product(s): Building Wire, Complete Electrical Distributor, Cutler Hammer Distribution, Nutone Building Products, Progress Lighting, Seagull Lighting

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:30 PM
S: 8:00 AM - 2:00 PM
Su: Closed
Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Online
Money Order
MasterCard
Visa
American Express
Discover
Debit Card
Service Area
Mastro Electric Supply Co. provides their services in RHODE ISLAND.
Alternate Business Names
The Electric Connection, TEC Inc
Industry Tips
Hiring an Electrician Hiring an Electrician - 5 Tips - Video
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.