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FindrareDVDs.com sells movies online .
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Lost Movies Found include:
- 121 complaint(s) filed against business
- Failure to respond to 74 complaint(s) filed against business
- 4 complaint(s) filed against business that were not resolved
Factors that raised the rating for Lost Movies Found include:
- Length of time business has been operating
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||121|
Additional Complaint Information
According to BBB files this business has a pattern of complaint concerning consumer placing an order and expecting delivery within the time period stated by the businesses of 7-10 days.Consumers state that the business does not answer phone calls or respond to emails with inquiries from customers regarding the arrival date of the purchased merchandise. Consumers indicate that they want full refunds or the product delivered in a timely manner as well as a better form of communication to inform them when to expect the product be delivered. In December of 2015 BBB sent a written notice to Lost Movies Found identifying the potential pattern of complaint with a request for a business response. The business responded indicating that the business is working to better communicate with customers and provide product and refunds in a more timely manner.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||23|
Type of Entity
Business ManagementMr. Thomas McLaughlin, Owner Mr. Doug Gordon, Manager
Number of Employees
DVD SALES & SERVICE ONLINE & INTERNET SHOPPING Electronics Stores (NAICS: 443142)
Alternate Business NamesEdge Video LLC Everex FindrareDVDs.com MoviesFromTheEdge.com replacetvdisc.com
Industry TipsFive Steps to Building an E-Commerce Site - Video Online Shopping Online Shopping - 5 Tips - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview