BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for FindrareDVDs.com include:
- 86 complaints filed against business
- Failure to respond to 73 complaints filed against business
- 1 complaint filed against business that was not resolved
- Overall complaint history with BBB
- Advertising issue(s) found by BBB
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||86|
Additional Complaint Information
Based on BBB files this business has a pattern of complaint concerning delivery issues, customer service, and product issues. Consumers state that they place an order with this company, their credit cards are charged, and in many cases the products are never received. Consumers also state that if merchandise is received it is defective and not what was advertised. Consumers also state that they are unable to contact the customer service department.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Type of Entity
Business ManagementMr. Thomas McLaughlin, Owner
Number of Employees
DVD SALES & SERVICE