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BBB Business Review

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BBB Accredited Business since

Think Green Think Clean

Phone: (401) 524-4741 View Additional Phone Numbers 60 Gold Mine Road, Chepachet, RI 02814 http://www.trustthisbiz.com/thinkgreen_thinkclean



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Description

Think Green Think Clean is an air duct cleaning company for residential and commercial customers. The company offers UV air purification, dryer vent cleaning, mold removal, air conditioning and forced air duct cleaning. The business also cleans furnace fans and a.c. coils if they are accessible.  They do a complete photo inspection of the entire system to check for problems that may affect the performance of the system or the HEALTH concerns of our customers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Think Green Think Clean meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Think Green Think Clean include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Think Green Think Clean
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: September 30, 2010 Business started: 08/01/2009 in RI
Type of Entity

Sole Proprietorship

Business Management
Mr. David Hovey, Owner
Contact Information
Principal: Mr. David Hovey, Owner
Number of Employees

1

Business Category

DUCT CLEANING AIR CONDITIONING SYSTEMS-CLEANING MOLD REMOVAL MOLD & MILDEW REMOVAL & REMEDIATION DRYER VENT CLEANING AIR DUCT CLEANING All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

Think Green Think Clean sells the following brand(s): Air-Care

Think Green Think Clean offers the following product(s): Electrostatic Filters

Method(s) of Payment
Personal Check
Visa
MasterCard
Discover
American Express
Refund and Exchange Policy
The business states: 30 day refund on purchase of maintenance program. 30 day refund on electrostatic filter.
Service Area
Think Green Think Clean provides their services in RHODE ISLAND.Think Green Think Clean provides their services in ACCORD, ACUSHNET, ATTLEBORO, ATTLEBORO FALLS, ATTLEBORO FLS, BELLINGHAM, BERKLEY, BRIDGEWATER, COHASSET, DARTMOUTH, EASTON, FAIRHAVEN, FALL RIVER, HANOVER, HINGHAM, HULL, KINGSTON, LAKEVILLE, MARION, MARSHFIELD, MATTAPOISETT, MIDDLEBORO, MIDDLEBOROUGH, N ATTLEBORO, N DARTMOUTH, NEW BEDFORD, NONQUITT, NORTH ATTLEBORO, NORTH DARTMOUTH, NORTON, NORWELL, PEMBROKE, PLAINVILLE, PLYMOUTH, ROCHESTER, S ATTLEBORO, S DARTMOUTH, SOUTH ATTLEBORO, SOUTH DARTMOUTH, SWANSEA, TAUNTON & WRENTHAM, MA.
Industry Tips
27 Questions For Home Owners Hiring an Air Conditioning Contractor

Customer Review Rating plus BBB Rating Summary

Think Green Think Clean has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.