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Eastern Massachusetts, Maine, Rhode Island and Vermont

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BBB Accredited Business since

Capeway Cleaners

Additional Locations

Phone: (508) 759-3548 Fax: (508) 759-8393 61 Cohasset Ave, Buzzards Bay, MA 02532 http://www.capewaycleaners.com

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Description

Capeway Cleaners is a full service dry cleaning and laundry business. Capeway Cleaners uses SYSTEM K4. Unlike conventional dry cleaning solvents, this breakthrough process utilizes SOLVONK4, which poses no threat to our beautiful Cape Cod air, water, sand, soil or inhabitants, human or otherwise! It is non-toxic, non-hazardous, dermatologist approved, skin-friendly, organic and biodegradable, while offering superior cleaning quality and optimal fabric protection! 
Services include:

-Dry cleaning (clothing, bedding, draperies, etc.)
-Laundering (shirts, blouses, bedding, table linens, etc.)
-Wash, Dry and Fold Service
-Alterations and Repairs
-Shoe / Sneaker/ Golf Shoe Repair and Cleaning
-Boot / Ugg Boot Repair and Cleaning
-Seasonal Storage of Clothing
-Military Creasing, Press Only Service & Water Repelling Service
-Next Day Service Available at Select Locations (restrictions apply; please call for details)
-24 Hour Drop Boxes in North Falmouth, Falmouth and Sandwich
-Wedding Gown Cleaning and Preservation
-Heirloom Cleaning and Restoration
-Leather, Suede and Fur Cleaning, Repairing and Storage
-Area Rug Cleaning and Repair
-Feather Pillow Revitalization (feathers cleaned, sanitized, deodorized and stuffed into a new ticking; additional feathers optional)
-Uniform Patch Alterations / Additions (Military, Police & Fire)
-10% Discount for all official Military, Police or Fire Uniforms cleaned

Store Hours
Buzzards Bay Only:
Mon – Fri   7:30 a.m. – 5:30 p.m.
Sat  8:00 a.m. – 2:00 p.m.

All Other Stores:
Mon – Fri   8:30 a.m. – 5:30 p.m.
Sat  8:30 a.m. – 2:00 p.m.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Capeway Cleaners meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Capeway Cleaners include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Capeway Cleaners
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

top
BBB file opened: June 21, 1990 Business started: 01/01/1980 in MA Business incorporated: 01/01/1988 in MA
Type of Entity

Corporation

Business Management
Ms. Cheryll Pidgeon, Treasurer Mr. Richard Pidgeon, President
Contact Information
Principal: Ms. Cheryll Pidgeon, Treasurer
Principal: Mr. Richard Pidgeon, President
Number of Employees

15

Business Category

DRY CLEANERS SHOE SHINING SHOE REPAIRING LEATHER GOODS-REPAIR LEATHER CLEANING FUR STORAGE FUR CLEANING & DYEING-RETAIL DRAPERY & CURTAIN CLEANERS CLEANERS ALTERATIONS Coin-Operated Laundries and Drycleaners (NAICS: 812310)

Hours of Operation
M: 7:30 AM - 5:30 PM
T: 7:30 AM - 5:30 PM
W: 7:30 AM - 5:30 PM
Th: 7:30 AM - 5:30 PM
F: 7:30 AM - 5:30 PM
S: 8:00 AM - 2:00 PM
Su: Closed
Method(s) of Payment
Cash
Check
Visa
MasterCard
Debit
Service Area
Capeway Cleaners provides their services in MASSACHUSETTS.
Alternate Business Names
Off the Cuff, Inc.
Industry Tips
Shoes - Retail

Customer Review Rating plus BBB Rating Summary

Capeway Cleaners has received 4.2 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

Discount CouponsX

Discount Coupons for Capeway Cleaners


$5.00 OFF any Two 
Winter Coats/Jackets*
*Includes: Leathers. Suedes & Fur
Excludes: Blazers & Suit Jackets

Experience Our BRAND NEW 
State-of-the-Art Organic
Eco-friendly
System K4
Green Cleaning Technology!
Dermatologist Approved
Skin Friendly
Non- toxic
Non-hazardous
Optimal Fabric Protection
You’ll love the way your Garments feel!

Code 58

Not to be combined with other offers.  
Incoming orders only with printed internet coupon.
Minimum order $25.50

Expires 10/31/2014

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BBB reports on known significant government actions involving business' marketplace conduct.

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