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BBB Accredited Business since

Highland Dental Group

Phone: (978) 740-5135 100 Highland Avenue Ste 103, Salem, MA 01970 http://highlanddentalgroup.com

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Description

Highland Dental Group offers preventative care,all routine dental treatments,personalized comprehensive treatment plans,root canal therapy, periodontal care,implants,cosmetic dentistry,veneers. teeth whitening, porcelain veneers, Cerec one-visit crowns using 3-D computer technology and Invisalign invisible braces.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Highland Dental Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Highland Dental Group include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Highland Dental Group
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

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BBB file opened: December 31, 1985 Business started: 01/01/1955 in MA Business incorporated: 12/01/1981 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Health & Human Services
One Ashburton Place, 11th Floor, Boston MA 02108
http://www.mass.gov/eohhs/
Phone Number: 617-573-1600
Fax Number: 617-727-5134
The license number is DN12361.

Massachusetts Executive Office of Health & Human Services
One Ashburton Place, 11th Floor, Boston MA 02108
http://www.mass.gov/eohhs/
Phone Number: 617-573-1600
Fax Number: 617-727-5134
The license number is DN1236120C.

Type of Entity

Corporation

Business Management
Mr. Kevin M. Kelaher, President
Contact Information
Principal: Mr. Kevin M. Kelaher, President
Number of Employees

7

Business Category

DENTISTS TEETH WHITENING SERVICES DENTISTRY - COSMETIC DENTIST - PERIODONTIST DENTAL HYGIENISTS Offices of Dentists (NAICS: 621210)

Method(s) of Payment
Cash
Visa
MasterCard
Discover
American Express
Financing through Care Credit and Chase Healthcare Finance
Service Area
Highland Dental Group provides their services in MASSACHUSETTS.
Alternate Business Names
Kevin M. Kelaher, DMD, PC
Industry Tips
Before Visiting a Dentist Finding a Reliable Dentist Finding a Reliable Dentist - 5 Tips - Video
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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