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BBB Business Review Reliability Report for
Singlesnet.com

A BBB Accredited business since 6/19/2007

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Business Contact & Profile


Business Contact & Profile

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ID: 26064
Business Name:
Singlesnet.com
Singlesnet, Inc.
Business Address: PO BOX 429
Needham Heights, MA 02494

Original Business Start Date: 9/1/1996
Type of Entity: Corporation
Incorporated: 1997 in MA
Principal:
Adrian Ong, Principle
Customer Service Contact:
Sarah Nordblom, Customer Service Manager
Number of Employees: 60
Phone Number:
(617) 861-0781
Fax Number:
(617) 301-6265
Email Address:
sarah@corp.singlesnet.com
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 6/19/2007
Type of Business:
DATING SERVICE - MEMBER
INTERNET SERVICES
Website Address:

http://www.singlesnet.com

BBB Rating

BBB Rating

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Based on BBB files, this business has a BBB Rating of A on a scale from A+ to F.

Click here for an explanation of BBB Ratings.

Business Management

Mr. Adrian Ong , Principle

BBB Accreditation

This business has been a BBB Accredited Business since June 2007. This means it supports BBB's services to the public and meets our BBB accreditation standards.

BBB Standards for Trust, are eight principles that summarize important elements of creating and maintaining trust in business. This business has affirmed to meet and abide by BBB Standards for Trust.

Government Action(s)

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Feedback to BBB

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Customer Complaint History

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 319 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 319 complaint(s) closed in the last 36 months, 64 were closed in the last 12 months.

These complaints concerned:

27 regarding Advertising Issues
4 regarding Contract Issues
117 regarding Credit, Billing or Collection Issues
34 regarding Customer Service Issues
1 regarding Delivery Issues
11 regarding Guarantee or Warranty Issues
62 regarding Refund or Exchange Issues
21 regarding Sales Practice Issues
42 regarding Service Issues

These complaints were closed as:

129 Administratively Closed
190 Resolved


 

Customer Reviews

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau.

Positive Experience 0
Neutral Experience 0
Negative Experience 1

Products & Services

Singlesnet, Inc. is a global online dating service.

BBB Copyright and Reporting Policy

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 26064

Report as of: 7/30/2010
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