BBB Business Review
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BBB Accredited Business since
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Boston Harbor Cruises offer whale watching cruises, harbor sightseeing tours, and fast ferries to functions, private charters, and entertainment. Whale watches depart from Boston or Provincetown. Boats may be chartered for weddings, company functions or parties. The company was established and incorporated in Massachusetts in 1926. The company employs 100 people. Mr. Frederick P. Nolan and Mr. Christopher Nolan are Managing Partners of the company. Ms. Alison Nolan is the Director. All questions or problems should be directed to Ms. Nolan.
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A BBB Accredited Business since
BBB has determined that Boston Harbor Cruises meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Boston Harbor Cruises include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Frederick P. Nolan, Managing Partner
Number of Employees
CRUISES BOAT TRANSPORTING TOURS-OPERATORS & PROMOTERS SIGHTSEEING TOURS PARTY PLANNING SERVICE FERRIES All Other Transit and Ground Passenger Transportation (NAICS: 485999)