BBB Business Review
Are You the Business Owner of PowerPay, LLC?
If yes, click here to login.
1 of 1 images | See All Images >>
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
PowerPay, LLC is a credit card payment and processing company providing eCommerce and point-of-sale payment processing solutions, enabling businesses of all types and sizes to accept major credit and debit cards and a variety of other card-based and electronic web payments.
Request a Quote
A BBB Accredited Business since
BBB has determined that PowerPay, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for PowerPay, LLC include:
- 47 complaints filed against business
Factors that raised the rating for PowerPay, LLC include:
- Length of time business has been operating.
- Response to 47 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Reviews are not used in the calculation of the BBB Rating.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||47|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||11|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMrs. Tricia Bride, Director of Merchant Services Mr. Jim Raftice , President and COO Mrs. Danielle Robinson, Team Lead, Marketing
Number of Employees
MERCHANT ACCOUNT SERVICES CREDIT CARD – MERCHANT SERVICES Other Depository Credit Intermediation (NAICS: 522190)
Hours of Operation
|M||:||8:00 AM - 9:00 PM|
|T||:||8:00 AM - 9:00 PM|
|W||:||8:00 AM - 9:00 PM|
|Th||:||8:00 AM - 9:00 PM|
|F||:||8:00 AM - 9:00 PM|