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MSI Merchant Service, Inc

Additional Locations

Phone: (877) 877-9592 Fax: (888) 984-0369 406 Bay Road 2, South Easton, MA 02375 View Additional Email Addresses http://www.MSImerchantservice.com

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Description

Merchant Services enables your business to accept electronic transaction payments by using customer's credit, debit card, or gift card. Merchant Service provides credit card processing services using merchant accounts.While merchant accounts and credit card processing can be very confusing, MSI, is here to make them as easy as possible to understand. MSI offers credit card terminals, credit card machines, credit card processing software, online credit credit card processing solutions, and more to help your business accept credit cards.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for MSI Merchant Service, Inc include:

  • Failure to respond to 1 complaint filed against business

Factors that raised the rating for MSI Merchant Service, Inc include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MSI Merchant Service, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: December 07, 2004 Business started: 03/01/1997 in MA Business incorporated: 02/10/2003 in MA
Type of Entity

Corporation

Business Management
Mr. Christopher Tobiaz, President and CFO
Contact Information
Principal: Mr. Christopher Tobiaz, President and CFO
Number of Employees

14

Business Category

CREDIT CARD & OTHER CREDIT PLANS-EQUIPMENT & SUPPLIES BUSINESS SUPPORT SERVICES

Products & Services

MSI Merchant Service, Inc sells the following brand(s): American Express, Authorize Net, Discover, Hypercomm, Lipman, MasterCard, VeriFone, Visa

MSI Merchant Service, Inc offers the following product(s): Battery Powered Machines, Credit Card Machines, Credit Card Processing Software, Internet Gateways, iPhone Solutions, Wireless Machines

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
Automatic Bank Withdrawal
Alternate Business Names
MSI Boston
Industry Tips
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The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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