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BBB Business Review

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BBB Accredited Business since

R.I. Kitchen & Bath, Inc.

Phone: (401) 463-1550 Fax: (401) 463-1556 139 Jefferson Blvd, Warwick, RI 02888 View Additional Email Addresses http://www.rikb.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

R.I. Kitchen & Bath, Inc. specializes in all aspects of kitchen and bathroom and interior remodeling.  Services ranging from design through completed installation are available. The company states they handle everything including design, product selection, project management, carpentry, plumbing, tile, lighting, counter tops, flooring and more!  They maintain a designer showroom in Warwick, RI that is open to the public.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that R.I. Kitchen & Bath, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for R.I. Kitchen & Bath, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on R.I. Kitchen & Bath, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: June 01, 1994 Business started: 10/01/1989 in RI Business started locally: 10/01/1989 Business incorporated 10/10/1989 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is 164199.

Rhode Island Department of Labor and Training
1511 Pontiac Avenue, Cranston RI 02920
http://www.dlt.ri.gov/
Phone Number: 401-462-8000
Fax Number: 401-462-8872
mmadonna@dlt.ri.gov
The number is 3984.

Type of Entity

Corporation

Business Management
Mr. Steven St. Onge, President Ms. Tanya Donahue, General Sales Manager
Contact Information
Customer Contact: Ms. Tanya Donahue, General Sales Manager
Principal: Mr. Steven St. Onge, President
Number of Employees

15

Business Category

CONTRACTORS-GENERAL RESIDENTIAL KITCHEN CABINETS-REFACING KITCHEN CABINETS & EQUIPMENT-WHOLESALE & MANUFACTURERS BATHTUBS & SINKS-REPAIRING & REFINISHING KITCHEN CABINETS-INSTALLATION KITCHEN CABINETS & EQUIPMENT-HOUSEHOLD BATHS BATHROOM REMODELING BATHTUB WALL LINERS KITCHEN REMODELING All Other Specialty Trade Contractors (NAICS: 238990)

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 7:00 PM
F: 9:00 AM - 5:00 PM
S: 10:00 AM - 2:00 PM
Su: Closed
Alternate Business Names
Bath Center of Rhode Island Luxury Bath Liners
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Customer Review Rating plus BBB Rating Summary

R.I. Kitchen & Bath, Inc. has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.