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BBB Accredited Business since

R.I. Home Improvement, Inc.

Phone: (401) 739-1000 Fax: (401) 739-1003 View Additional Phone Numbers 1815 Post Road, Warwick, RI 02886 http://www.rihi.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

R.I. Home Improvement, Inc. provides Home Improvement services including Siding, Windows, Roofing, Cabinet Refacing, Kitchens, and Bathrooms.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that R.I. Home Improvement, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for R.I. Home Improvement, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

40 Customer Reviews on R.I. Home Improvement, Inc.
Customer Experience Total Customer Reviews
Positive Experience 36
Neutral Experience 2
Negative Experience 2
Total Customer Reviews 40

Additional Information

BBB file opened: August 01, 1977 Business started: 01/01/1949 in RI Business started locally: 01/01/1949 Business incorporated 01/01/1956 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 105026.

Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
http://www.crb.state.ri.us/contact/index.php
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
ricrb@doa.ri.gov
The number is 6115.

Type of Entity

Corporation

Business Management
Mr. Anthony Aurgemma, Co-Owner Mr. John Aurgemma, Co-Owner
Contact Information
Principal: Mr. Anthony Aurgemma, Co-Owner
Number of Employees

45

Business Category

CONTRACTORS-GENERAL RESIDENTIAL WINDOWS-WHOLESALE & MANUFACTURERS WINDOWS-REPLACEMENT WINDOWS-INSTALLATION & SALES VINYL SIDING SUNROOM & SOLARIUM DESIGN & CONSTRUCTION SIDING CONTRACTORS SHEET ROCK & BLUE BOARD-INSTALLATION & REPAIR ROOFING CONTRACTORS ROOFING CONTRACTORS - COMMERCIAL HOME IMPROVEMENTS HANDYMAN SERVICES GLASS-REPLACEMENT & REPAIR DESIGNERS-BUILDINGS CABINET REFACING BUILDING CONTRACTORS-RESIDENTIAL BASEMENT - REMODELING All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

R.I. Home Improvement, Inc. sells the following brand(s): Andersen, Bath Planet/ BCI, Certainteed, Conastoga, Crane, Exterior Portfolio, Foundry, GAF, Harvey, IKO, Interstate, Mastic, Norandex, Protec, Royal, Tamko, Wood Impressions

R.I. Home Improvement, Inc. offers the following product(s): Bathrooms, Cabinet Refacing, Exterior Siding, Kitchen Cabinet Refacing, replacement windows, Roofing, Sunrooms, vinyl siding, Windows

Method(s) of Payment
Check
Visa
MasterCard
American Express
Service Area
R.I. Home Improvement, Inc. provides their services in RHODE ISLAND.R.I. Home Improvement, Inc. provides their services in HARTFORD County CT, NEW HAVEN County CT, NEW LONDON County CT, TOLLAND County CT, WINDHAM County CT, BARNSTABLE County MA, BRISTOL County MA, ESSEX County MA, MIDDLESEX County MA, NORFOLK County MA, PLYMOUTH County MA, SUFFOLK County MA.
Alternate Business Names
Rhode Island Home Improvement RIHI
Industry Tips
27 Questions For Home Owners Building Contractors - Residential & Commercial Cabinet Makers Finding a Reliable General Contractor - 5 Tips - Video Handyman Services Hiring a Building Contractor - 5 Tips - Video Hiring a Carpenter Hiring a Contractor Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Hiring a Waterproofing Contractor Hiring an Excavating Contractor Hiring an Insulation Contractor Home Builders Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors Windows

Customer Review Rating plus BBB Rating Summary

R.I. Home Improvement, Inc. has received 4.96 out of 5 stars based on 40 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.