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BBB Accredited Business since

JT Custom Carpentry

Phone: (207) 693-3968 35 Edes Falls Road, Naples, ME 04055 http://www.trustthisbiz.com/jt_customcarpentry

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Description

JT Custom Carpentry is a residential and commercial general contractor specializing in home improvements, remodeling & renovations, additions & dormers, kitchen/bath/attic remodel, custom carpentry, cabinets, demolition, drywall, roofing & siding, patios & decks, all season porches, windows & door installation and repair, flooring, tile, interior/exterior painting, and handyman services. JT Custom Carpentry is certified as a Lead Renovator. Free estimates.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that JT Custom Carpentry meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for JT Custom Carpentry include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on JT Custom Carpentry
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

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BBB file opened: July 29, 2011 Business started: 07/01/1990 in ME
Type of Entity

Sole Proprietorship

Business Management
Mr. James L Thompson, Owner Mrs. Marilyn Thompson, Office Manager
Contact Information
Principal: Mr. James L Thompson, Owner
Customer Contact: Mrs. Marilyn Thompson, Office Manager
Number of Employees

2

Business Category

CONTRACTORS-GENERAL RESIDENTIAL & COMMERCIAL CONTRACTORS-GENERAL COMMERCIAL CARPENTERS CABINETS BUILDING CONTRACTORS-COMMERCIAL BUILDING CONTRACTORS-RESIDENTIAL & COMMERCIAL WINDOWS REMODELING SERVICES PAINTING CONTRACTORS HANDYMAN SERVICES DRY WALL CONTRACTORS DOORS - REPAIRING All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

JT Custom Carpentry sells the following brand(s): Anderson, Hammond Lumber Company, Hancock Lumber Company, Harvey Industries, Lowes Home Centers, Pella

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
Method(s) of Payment
Cash
Check
Money Order
Refund and Exchange Policy
The business states if client isn't happy with any service, JT will return to see what can be done to fix it.
Service Area
JT Custom Carpentry provides their services in ARROWSIC, AUGUSTA, BATH, BIDDEFORD, BIRCH ISLAND, BOOTHBAY, BRUNSWICK, CAPE COTTAGE, CAPE ELIZ, CAPE ELIZABETH, CHELSEA, CUMB FORESIDE, CUMBERLAND FORESIDE, CUNDYS HARBOR, CUSHING IS, CUSHING ISLAND, DAYTON, DIAMOND COVE, DIAMOND IS, DIAMOND ISLAND, FALMOUTH, GREAT DIAMOND ISLAND, GRT DIA IS, IS OF SPRINGS, ISLE OF SPRINGS, KENNEBUNK, LITTLE DIAMOND ISLAND, LTLE DIA IS, MERE POINT, OLD ORCHARD BEACH, OLD ORCHD BCH, PARIS, PEAKS ISLAND, PINE POINT, POND COVE, PORTLAND, S PORTLAND, SACO, SCARBOROUGH, SIDNEY, SOUTH PORTLAND, SOUTH WINDHAM, W SCARBOROUGH, WEST BATH, WEST SCARBOROUGH, WINDHAM & YARMOUTH, ME.
Alternate Business Names
J.T. Custom Carpentry
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

Discount CouponsX

Discount Coupons for JT Custom Carpentry

JT Custom Carpentry
35 Edes Falls Road
Naples, ME 04055
207-693-3968

10% labor on total project scheduled (can't be combined by another coupon)

Expires 9/30/2014
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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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