BBB Accredited Business sinceAdditional Locations
Phone: (617) 482-4700 PO Box 51547, Boston, MA 02205 View Additional Web Addresses
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Consumer United is an online consumer group focused on saving members money off of cost-of living expenses through negotiating group discounts and advice.
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A BBB Accredited Business since
BBB has determined that Goji meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Goji include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 54 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Reviews are not used in the calculation of the BBB Rating
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||26|
|Total Closed Complaints||54|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||143|
Type of Entity
Business ManagementMr. Justin Dangel, CEO Mr. Kyle Smith, Vice President Customer Experience & Product
Number of Employees
CONSUMERS COOPERATIVE ORGANIZATIONS Consumer Lending (NAICS: 522291)
Products & Services
Goji sells the following brand(s): 21st Century, American Strategic Insurance, Bunker Hill, Esurance, Foremost, Mercury Insurance, MetLife, Plymouth Rock, Progressive, Safeco, The Hartford, Travelers
Goji offers the following product(s): Auto Insurance, Home Insurance, Home Security , Life Insurance
Method(s) of PaymentAll major credit cards.
Refund and Exchange PolicyConsumer United is an insurance agency that represents multiple insurance partners. Any refund and exchange policies should be taken up with the insurance partner the policy was purchased through.
Alternate Business NamesConsumer United Consumer United, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview