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          H.I.P. Construction LLC has 1 locations, listed below.

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            Business ProfileforH.I.P. Construction LLC

            Construction Services
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/27/2012

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            HIP Construction is a residential & commercial general contractor offering all types of remodeling, including kitchen, bath, basement, attic, additions, roofing, siding, decks & porches, home building, excavation & general home improvements. The company services RI, MA & CT.

            Business Details

            BBB File Opened:
            2/27/2012
            Years in Business:
            17
            Business Started:
            1/11/2007
            Business Incorporated:
            9/12/2008
            Accredited Since:
            2/27/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            5
            Business Management
            • Mr. Sean Senno, Owner
            • Mr. Mark Pietros, Owner
            Contact Information

            Principal

            • Mr. Sean Senno, Owner
            • Mr. Mark Pietros, Owner

            Customer Contact

            • Mr. Sean Senno, Owner
            • Mr. Mark Pietros, Owner
            Additional Contact Information

            Fax Numbers

            • (401) 232-2820
              Other Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Hiring construction and remodeling services you can trust

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/14/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            On April 28, 2021, I had a sales person named ***** ******** come to my home. I told her I was looking for a quote on a bthrm remodel. She measured my bthrm & quoted me about $17K to just have the bathtub & floor done in my bathroom. I told her I wanted to think about it & she asked "what is there to think about, I do not take no for an answer". To my disgust, she continued to speak to me and try to sell me the remodel. She came to my home & did not leave until almost 12 am that night to make sure I signed the contract. She did not explain to me the 3 day cancelation clause & rushed me signing claiming I know you are hungry and tired, just sign here so that we can finish up & told me I could cancel if I changed my mind. After giving it some thought with my fiance, we determined we did not want to use ReBath which is what they go by. I was told items were ordered & I could not cancel or get a refund. They are now telling me I have to pay $4,300.00 for my items.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mi P

            09/18/2023

            Rebath-HIP Contruction is one of the worst *** to deal with on 08/15/23 they contact me and stated that the financing with Service Finance has expired and had to be redone over due to it being past 6 months. They trying to charge us for 50% cancellation fee and custom ordered materials, which I know are not and can be purchased at any local store(s). They are trying to charge us for a contract fee that they need to get back from ********** that was getting contracts for them. I decided to cancel as per the notice of right of rescission from the loan company with in the 3 business days after they called to reschedule us and stated the permit ran out and stated we gave them 5 weeks' notice as per their policy they need 4 weeks to book and come out to do the job. They secretary "***** demanded we change our days off for them to come back out in September. I stated it is not that easy to reschedule our day off of work. This is not the first time the secretaries were not professional with us. We notified all parties via phone, emails (The loan company and Rebath, ***********). We emailed a copy of the signed notice of right of rescission signed and dated 08/18/23 to ************** at *****, ***********. I than received texts mess. regarding that they will charge us above if we no longer go forward with the project and We should have cancelled with *******. That is not what the contract stated I had 3 business days to cancel. If I had to apply for the Load than the NOTICE OF RIGHT TO CANCEL APPLIES. This is terrible they take advantage of the customer like this. Signed: ****

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            BBB Reports On

            BBB reports on known marketplace practices.

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