BBB Business Review

Text Sizesmallmediumlarge

This Business is not BBB accredited

Aran Islands Masonry

Phone: (508) 577-1651 81 Rhoades Avenue, East Walpole, MA 02032 https://www.facebook.com/pages/Aran-Islands-Masonry-and-Concrete/344791042203668


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Aran Islands Masonry is a full service masonry business that specializes in re-pointing and waterproofing brick buildings, houses, and chimneys, building and repairing steps, walkways, walls, pools, patios, fireplaces, concrete driveways, barbecues, providing flat concrete work, etc. The business also offers snow removal services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Aran Islands Masonry include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Aran Islands Masonry include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Aran Islands Masonry
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: October 10, 2012 Business started: 01/01/2006 in MA Business started locally: 01/01/2006
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 171334.

Type of Entity

Sole Proprietorship

Business Management
Mr. Patrick Conneely, Co-Owner Mr. Peter Conneely, Owner
Contact Information
Principal: Mr. Patrick Conneely, Co-Owner
Principal: Mr. Peter Conneely, Owner
Number of Employees

3

Business Category

CONCRETE CONTRACTORS CHIMNEY RELINING CHIMNEY CLEANING CHIMNEY BUILDERS & REPAIRERS BASEMENT WATERPROOFING BARBECUE WATERPROOFING CONTRACTORS SIDEWALKS & WALKWAYS SEALING - PAVEMENT RETAINING WALLS PATIO & DECK BUILDERS MASONRY REPAIRS MASON CONTRACTORS FIREPLACES Structural Steel and Precast Concrete Contractors (NAICS: 238120)

Hours of Operation
M: 6:00 AM - 7:00 PM
T: 6:00 AM - 7:00 PM
W: 6:00 AM - 7:00 PM
Th: 6:00 AM - 7:00 PM
F: 6:00 AM - 7:00 PM
S: 6:00 AM - 7:00 PM
Su: 6:00 AM - 7:00 PM
Method(s) of Payment
Check
Cash
Money Orders
Service Area
Aran Islands Masonry provides their services in MASSACHUSETTS.
Industry Tips
27 Questions For Home Owners Finding a Reliable Concrete Contractor Hiring a Chimney Cleaner Hiring a Mason Hiring a Waterproofing Contractor Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Aran Islands Masonry has received 3.48 out of 5 stars based on 3 Customer Reviews and a BBB Rating of B-.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.