BBB Business Review

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This business is not BBB accredited.

The Xfinity Center for the Performing Arts

Phone: (508) 339-2331 885 S Main St, Mansfield, MA 02048 https://www.facebook.com/comcastcenter View Additional Web Addresses


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Description

The Xfinity Center is a Concert Hall specializing in live stage performances. The Xfinity center was originally known as The Great Woods Center for the Performing Arts and commonly as Great Woods. Other former names include The Tweeter Center and The Comcast Center . The facility is a an outdoor amphitheater located in Mansfield, Massachusetts owned by Live Nation. The seating capacity is approximately 19,900. Approximately 7,000 are covered seats in the pavilion, 7,000 are open-air seats, and general admission is on the lawn.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Xfinity Center for the Performing Arts include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on The Xfinity Center for the Performing Arts
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 31, 1987 Business started: 06/13/1986 in MA Business under new ownership as of: 01/01/2008 Business incorporated 05/27/2009 in DE
Type of Entity

Corporation Principal Live Nation , Inc.

Business Management
Ms. Deirdre Butler, Asst to GM
Contact Information
Principal: Ms. Deirdre Butler, Asst to GM
Number of Employees

28

Business Category

CONCERT HALLS THEATRES Lessors of Nonresidential Buildings (except Miniwarehouses) (NAICS: 531120)

Alternate Business Names
Comcast Center Great Woods Great Woods Center for the Performing Arts Tweeter Center

Customer Review Rating plus BBB Rating Summary

The Xfinity Center for the Performing Arts has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.