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BBB Accredited Business since

Network Technology Academy Institute

Additional Locations

Phone: (617) 628-0277 Fax: (617) 628-0598 View Additional Phone Numbers 20-40 Holland Street Ste 402, Somerville, MA 02144

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Network Technology Academy Institute (NTAI) are Cisco Partners and offer Cisco Training in Cisco Certified Network Administration (CCNA), Cisco Certified Security (CCSA), Cisco Certified Voice (CCSV), Cisco Certified Wireless (CCSW) and Cisco Certified Network Professional (CCNP).   They business also is a Microsoft Partner and offers training in Microsoft Certified Technician (MCT) and in Microsoft Certified IT Professional (MCITP).  The business teaches Adobe Web Design, Photoshop, Illustrator, Flash and Fireworks  Since they have an Adobe Partnership they are eligible to teach upper level Adobe programs with both qualified instructors here at NTAI and with our consultant who writes certification exams for Adobe.  The business states it has been teaching Comp Tia  A+ and Network+ for over 10 years.  They also teach Linux, Computer basics and Microsoft Office. The programs run from 10 to 48 weeks.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Network Technology Academy Institute meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Network Technology Academy Institute include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Network Technology Academy Institute
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 04, 2009 Business started: 01/01/2001 in MA Business incorporated 12/16/2003 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The number is B041026.

Type of Entity


Business Management
Mr. Axell Emmanuel, President
Contact Information
Principal: Mr. Axell Emmanuel, President
Number of Employees


Business Category


Products & Services

Network Technology Academy Institute offers the following product(s): A+, Adobe 1, Adobe 3, Adobe for CS5, Cisco Administration CCNA, Cisco Professional CCNP, Cisco Security Administration (CCSA), Cisco Voice (CCSV), Cisco Wireless (CCSW), Com Tia A+, Com Tia Network +, Linux, Microsoft Certified IT Professional, Microsoft Certified Technician, Microsoft Office

Method(s) of Payment
American Express
Payment Agreements
Funding from State or Federal Government
Industry Tips
Academic Accreditation Computer Software - 5 Tips - Video Computers - Software and Services
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.