BBB Business Review

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This business is not BBB accredited.

Renaissance Software Corp.

Phone: (617) 244-7770 Fax: (617) 527-0077 60 Austin St, Newton, MA 02460 http://www.rensoft.com


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Description

Renaissance Software Corp. specializes in development and sales of enterprise wide software solution for direct sales and marketing companies such as analogers, call centers, fulfillment houses, etc. The company was established and incorporated in 1986 in Massachusetts. They employ 15 people. Mr. Robert S. Saltzman is the CEO of the company. Mr. John A. Jackson Jr. is the President and Mr. Martin D. Arliss is the Vice President of Sales and Marketing. Any questions or problems should be directed to the attention of Mr. Arliss.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Renaissance Software Corp.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 07, 1997 Business started: 01/01/1986 in MA Business incorporated 01/01/1986 in MA
Business Management
Mr. Robert S. Saltzman, C.E.O.
Contact Information
Principal: Mr. Robert S. Saltzman, C.E.O.
Number of Employees

15

Business Category

COMPUTERS-SYSTEM DESIGNERS & CONSULTANTS COMPUTERS-SOFTWARE & SERVICES WEB SITE DESIGN SERVICE Computer Systems Design Services (NAICS: 541512)

Industry Tips
Computer Software - 5 Tips - Video Computers - Software and Services Five Steps to Building an E-Commerce Site - Video Read Before You Sign Website Design Services
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.