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BBB Accredited Business since

Bay State Support

Phone: (508) 244-4134 Fax: (508) 244-4135 34 Hayden Rowe Street Suite 194, Hopkinton, MA 01748 http://baystatesupport.com/


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Description

Bay State Support Services specializes in IT solutions for small businesses.  The business services include but are not limited to web design, wed hosting, social media, online marketing, server hosting, data protection, general tech support, security, network and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bay State Support meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bay State Support include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bay State Support
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 24, 2014 Business started: 06/24/2011 in MA Business started locally: 06/24/2011 Business incorporated: 08/04/2014 in MA
Type of Entity

S Corporation

Business Management
Mr. Alan C MacIntosh, President
Contact Information
Principal: Mr. Alan C MacIntosh, President
Number of Employees

1

Business Category

INFORMATION TECHNOLOGY WEB HOSTING WEB SITE DESIGN SERVICE INTERNET - WEB HOSTING ONLINE SERVICES SOCIAL MEDIA CONSULTANTS - SOCIAL MEDIA MARKETING CONSULTANTS MARKETING PROGRAMS & SERVICES COMPUTERS - NETWORK SECURITY COMPUTER NETWORKS Other Management Consulting Services (NAICS: 541618)

Products & Services

Bay State Support sells the following brand(s): AMD, Carbonite, Dell, HP, IBM, Intel, LevelUP, Lexmark, Phone.com, Toshiba, Vonage

Bay State Support offers the following product(s): 2 in 1's, Backup Solutions, Desktops, Laptops, LCD Monitors, LED Monitors, Peripherals & Accessories, Point of Sale Systems, Power Management Solutions, Servers, Tablets, VoIP Phones, WIDI, WIFI

Hours of Operation
M: 9:00 AM - 7:00 PM
T: 9:00 AM - 7:00 PM
W: 9:00 AM - 7:00 PM
Th: 9:00 AM - 7:00 PM
F: 9:00 AM - 7:00 PM
S: Closed
Su: Closed
H: Closed
Service Area
Bay State Support provides their services in MIDDLESEX County MA, NORFOLK County MA.
Alternate Business Names
Bay State Support Services Bay State Support, Inc
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.