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BBB Business Review

BBB Accredited Business since

The Computer Shrinks

Additional Locations

Phone: (978) 475-0409 Fax: (978) 475-4836 PO Box 1242, Andover, MA 01810 View Additional Email Addresses

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Description

The Computer Shrinks specialize in computer repair and service, installation and upgrades of computer systems, laptops, work stations, and servers. The company services all brands of computers with a specialty in Windows. Service small businesses, home offices and residential clients on site at their place of business or home or the Computer Shrink Office.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Computer Shrinks meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for The Computer Shrinks include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against The Computer Shrinks

Customer Reviews Summary Read customer reviews

1 Customer Review on The Computer Shrinks
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on The Computer Shrinks

Additional Information

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BBB file opened: November 16, 2005 Business started: 01/01/2004 in MA Business incorporated: 03/11/2005 in MA
Type of Entity

Corporation

Business Management
Mr. Jim Beaucaire, Owner
Contact Information
Principal: Mr. Jim Beaucaire, Owner
Number of Employees

4

Business Category

COMPUTERS-SERVICE & REPAIR COMPUTER NETWORKS COMPUTERS-SOFTWARE & SERVICES COMPUTERS-UPGRADE SERVICES NETWORK DESIGN & INSTALLATION NETWORK PERFORMANCE ANALYSIS

Products & Services

The Computer Shrinks sells the following brand(s): Acer, Cisco, Dell, HP, IBM, Lenovo

The Computer Shrinks offers the following product(s): Laptops, Networks, PC's, Servers, Wireless Access Points

Hours of Operation
M: 8:30 AM - 5:30 PM
T: 8:30 AM - 5:30 PM
W: 8:30 AM - 5:30 PM
Th: 8:30 AM - 5:30 PM
F: 8:30 AM - 5:30 PM
S: Closed
Su: Closed
Method(s) of Payment
Cash

Checks

MasterCard

Visa
Refund and Exchange Policy
The business states if you are not happy with a purchase, let them know and they will make it right, either by refunding your money or more importantly correcting the problem.
Service Area
The Computer Shrinks provides their services in AMHERST, BRENTWOOD, DERRY, DUBLIN, EPPING, EXETER, FITZWILLIAM, GOFFSTOWN, GREENVILLE, HAMPTON, HOOKSETT, KEENE, KENSINGTON, KINGSTON, LONDONDERRY, MANCHESTER, MARLBOROUGH, MASON, MERRIMACK, MILFORD, NASHUA, NORTH SWANZEY, PETERBOROUGH, RAYMOND, RICHMOND, ROXBURY, SALEM, SHARON, SURRY, WILTON & WINCHESTER, NH.The Computer Shrinks provides their services in ACTON, AMESBURY, ANDOVER, BEDFORD, BEVERLY, BILLERICA, BOXBORO, BOXBOROUGH, BOXFORD, BRADFORD, BURLINGTON, BYFIELD, CARLISLE, CHELMSFORD, CONCORD, DANVERS, DRACUT, DUNSTABLE, EAST LYNN, ESSEX, EVERETT, GEORGETOWN, GLOUCESTER, GROVELAND, HAMILTON, HANSCOM AFB, HATHORNE, HAVERHILL, IPSWICH, KATES CORNER, LAWRENCE, LEXINGTON, LINCOLN, LITTLETON, LOWELL, LYNN, LYNNFIELD, MALDEN, MANCHESTER, MANCHESTER BY THE SEA, MARBLEHEAD, MEDFORD, MELROSE, MERRIMAC, METHUEN, MIDDLETON, NAHANT, NEWBURY, NEWBURYPORT, NUTTING LAKE, PEABODY, PINEHURST, PRIDES CROSSING, PRIDES CRSSNG, READING, ROWLEY, S CHELMSFORD, SALEM, SALISBURY, SALISBURY BCH, SALISBURY BEACH, SAUGUS, SWAMPSCOTT, TEWKSBURY, TOPSFIELD, TUFTS UNIV, TUFTS UNIVERSITY, TYNGSBORO, VILLAGE OF NAGOG WOODS, VLG NAGOG WDS, WAKEFIELD, WARD HILL, WEST LYNN, WOBURN & WRENTHAM, MA.
Industry Tips
Computers- Software and Services
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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