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Eastern Massachusetts, Maine, Rhode Island and Vermont

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This Business is not BBB accredited

IT Consultation

Phone: (401) 829-4009 Fax: (401) 829-4009 820 Elmwood Ave Unit 27227, Providence, RI 02907 View Additional Email Addresses http://www.jcooptech.com

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Description

JCOOPTECH is a multifaceted IT company offering many services that cater to this fast-growing IT based economy, offering remote PC repair, onsite PC repair, web design, web hosting, domain registration, design services, training, integration, merchant services, data recovery and backup, data storage, network management, network administration, printing solutions, flyers, banners, marketing, online tech support, network assessment.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for IT Consultation include:

  • Length of time business has been operating
  • Failure to respond to 1 complaint filed against business

Factors that raised the rating for IT Consultation include:

  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

8 Customer Reviews on IT Consultation
Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 8

Additional Information

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BBB file opened: January 10, 2012 Business started: 05/01/2010 in RI
Type of Entity

Sole Proprietorship

Business Management
Mr. Charles Cooper, Owner
Contact Information
Principal: Mr. Charles Cooper, Owner
Number of Employees

4

Business Category

COMPUTERS-TECHNICAL SUPPORT SERVICES COMPUTERS-SERVICE & REPAIR COMPUTERS-DISASTER RECOVERY COMPUTERS - NETWORK SECURITY COMPUTER CONSULTANT WEB SITE DESIGN SERVICE GRAPHIC DESIGNERS

Products & Services

IT Consultation offers the following product(s): Technology and Web Services

Hours of Operation
M: 9:00 AM - 8:00 PM
T: 9:00 AM - 8:00 PM
W: 9:00 AM - 8:00 PM
Th: 9:00 AM - 8:00 PM
F: 9:00 AM - 8:00 PM
S: 9:00 AM - 8:00 PM
Su: 9:00 AM - 8:00 PM
Method(s) of Payment
Cash
Check
Money Order
MasterCard
Visa
American Express
Discover
PayPal
Automatic Bank Withdrawal
Online 
Financing
Refund and Exchange Policy
The Business states: 3 month warranty offered on all service work done.
Service Area
New England, New York, New Jersey. Online Nationwide.
Alternate Business Names
JCOOPTECH IT Solutions
Industry Tips
Computer Software - 5 Tips - Video Computers - Software and Services Five Steps to Building an E-Commerce Site - Video Read Before You Sign Website Design Services

Customer Review Rating plus BBB Rating Summary

IT Consultation has received 2.43 out of 5 stars based on 8 Customer Reviews and a BBB Rating of D-.

BBB Customer Review Rating plus BBB Rating Overview
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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