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This business is not BBB accredited.

IT Consultation

Phone: (401) 829-4009 Fax: (401) 829-4009 820 Elmwood Ave Unit 27227, Providence, RI 02907 View Additional Email Addresses http://www.jcooptech.com


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Description

JCOOPTECH is a multifaceted IT company offering many services that cater to this fast-growing IT based economy, offering remote PC repair, onsite PC repair, web design, web hosting, domain registration, design services, training, integration, merchant services, data recovery and backup, data storage, network management, network administration, printing solutions, flyers, banners, marketing, online tech support, network assessment.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for IT Consultation include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for IT Consultation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on IT Consultation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 10, 2012 Business started: 05/01/2010 in RI
Type of Entity

Sole Proprietorship

Business Management
Mr. Charles Cooper, Owner
Contact Information
Principal: Mr. Charles Cooper, Owner
Number of Employees

4

Business Category

COMPUTERS-TECHNICAL SUPPORT SERVICES COMPUTERS-SERVICE & REPAIR COMPUTERS-DISASTER RECOVERY COMPUTERS - NETWORK SECURITY COMPUTER CONSULTANT WEB SITE DESIGN SERVICE GRAPHIC DESIGNERS Computer and Office Machine Repair and Maintenance (NAICS: 811212)

Products & Services

IT Consultation offers the following product(s): Technology and Web Services

Hours of Operation
M: 9:00 AM - 8:00 PM
T: 9:00 AM - 8:00 PM
W: 9:00 AM - 8:00 PM
Th: 9:00 AM - 8:00 PM
F: 9:00 AM - 8:00 PM
S: 9:00 AM - 8:00 PM
Su: 9:00 AM - 8:00 PM
Method(s) of Payment
Cash
Check
Money Order
MasterCard
Visa
American Express
Discover
PayPal
Automatic Bank Withdrawal
Online 
Financing
Refund and Exchange Policy
The Business states: 3 month warranty offered on all service work done.
Service Area
New England, New York, New Jersey. Online Nationwide.
Alternate Business Names
JCOOPTECH IT Solutions
Industry Tips
Computer Software - 5 Tips - Video Computers - Software and Services Five Steps to Building an E-Commerce Site - Video Graphics Printing Read Before You Sign Website Design Services
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.