BBB Business Review

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This business is not BBB accredited.

Window Book Inc.

Phone: (617) 441-3500 Fax: (617) 354-3961 View Additional Phone Numbers 300 Franklin St, Cambridge, MA 02139 http://www.windowbook.com


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Description

Window Book Inc. specializes in postal related software and rate calculation.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Window Book Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Window Book Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 30, 1997 Business started: 10/01/1988 in MA Business incorporated 10/01/1988 in MA
Type of Entity

Corporation

Business Management
Mr. J.Jeffery Peoples, President Ms. Michelle Yearwood , Exec
Contact Information
Principal: Mr. J.Jeffery Peoples, President
Customer Contact: Ms. Michelle Yearwood , Exec
Number of Employees

23

Business Category

COMPUTERS-SOFTWARE & SERVICES WEB SITE DESIGN SERVICE PUBLISHERS-ELECTRONIC Other Computer Related Services (NAICS: 541519)

Products & Services

Window Book Inc. sells the following brand(s): DAT-MAIL, Post Master, Postal Package Partner, TagMaster

Window Book Inc. offers the following product(s): DAT-MAIL, Mailing software, Post Master, Postal Package Partner, References and Utilities, Shiping Software, TagMaster

Method(s) of Payment
Cash
Check
MasterCard
Visa
American Express
Discover
Refund and Exchange Policy
The business states they offer a 30 day money back guarantee on new software subscriptions.
Alternate Business Names
Smart Postal Solutions Window Book
Industry Tips
Computer Software - 5 Tips - Video Computers - Software and Services Five Steps to Building an E-Commerce Site - Video Read Before You Sign Website Design Services
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.