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BBB Business Review

This Business is not BBB accredited

Oceanside Computer Sales & Service, LLC

Phone: (207) 934-6198 Fax: (207) 934-6101 View Additional Phone Numbers 46 Old Orchard Street, Unit 2, Old Orchard Beach, ME 04064

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Description

Oceanside Computer Sales & Service, LLC offers computer services including computer service and PC repair, system upgrades, on-site service, web design and custom-built systems. The company offers virus and spyware removal as well as forensic data recovery service.
The company also sells new and refurbished computer systems. The company states that they offer in-home set up, problem diagnosis, pick-up and delivery. The company also offers an internet cafe as well as computer equipment financing programs for consumers and businesses. The company markets custom built systems throughout the United States.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Oceanside Computer Sales & Service, LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Oceanside Computer Sales & Service, LLC
See Trends in Complaints on Oceanside Computer Sales & Service, LLC

Customer Reviews Summary Read customer reviews

15 Customer Reviews on Oceanside Computer Sales & Service, LLC
Customer Experience Total Customer Reviews
Positive Experience 15
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 15

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Oceanside Computer Sales & Service, LLC

Additional Information

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BBB file opened: March 07, 2003 Business started: 01/01/1999 in ME Business incorporated: 01/01/2007 in ME
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Donna G Griffin, Partner Mr. John P Griffin, Managing Partner
Contact Information
Principal: Mr. Donna G Griffin, Partner
Principal: Mr. John P Griffin, Managing Partner
Number of Employees

5

Business Category

COMPUTERS-DEALERS IPOD SALES & SERVICE WEB SITE DESIGN SERVICE SURVEILLANCE EQUIPMENT, SALES & SERVICE COMPUTERS-TRAINING COMPUTERS-SUPPLIES & PARTS COMPUTERS-SERVICE & REPAIR COMPUTERS-HARDWARE & SUPPLIES

Products & Services

Oceanside Computer Sales & Service, LLC sells the following brand(s): Acer, Asus, Brother, Dell, HP, Lenovo (IBM), Lexmark, Most Major Brands, NEC, Toshiba

Oceanside Computer Sales & Service, LLC offers the following product(s): Cameras, Computer hardware, Computer Parts, Computer software, Computers , Desktop computers, Laptop computers, Netbooks, Printers, Software, Surveillance Systems, Web Design

Method(s) of Payment
Checks
Money Orders
VISA
MasterCard
Discover
American Express
Refund and Exchange Policy
The business states opened software cannot be returned under any circumstances unless defective. Parts that have been opened cannot be returned unless defective. Defective parts or software will be replaced with the same parts or software.  All computer hardware returned are subject to a 35% restocking fee. Special orders and custom builds cannot be returned unless defective. Defective items will be replaced at no charge to the customer.
Service Area
Oceanside Computer Sales & Service, LLC provides their services in MAINE.
Industry Tips
Computers- Software and Services Read Before You Sign
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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