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BBB Business Review

BBB Accredited Business since 9/29/2011

The CCS Companies

Additional Locations

Phone: (617) 965-2000 Fax: (617) 762-3029 View Additional Phone Numbers Two Wells Avenue, Newton, MA 02459 http://www.ccsusa.com View Additional Web Addresses

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Description

CCS represents credit grantors on a nationwide basis in the recovery of their overdue payment obligations. They business routinely handles inquiries arising from the original creditor’s billing process, and work with the consumer to help facilitate any remaining issues between themselves and the client.

BBB Accreditation

A BBB Accredited Business since 9/29/2011

BBB has determined that The CCS Companies meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

13 Customer Reviews on The CCS Companies
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 13
Total Customer Reviews 13

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on The CCS Companies

Customer Complaints Summary Read complaint details

303 complaints closed with BBB in last 3 years | 138 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 268
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 31
Total Closed Complaints 303

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Additional Information

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BBB file opened: January 28, 2005 Business started: 09/06/1966 in DE Business incorporated: 03/20/1969 in DE
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Banks
One South Station, 3rd Floor, Boston MA 02110
http://www.mass.gov/dob/
Fax Number: 617-956-1598
The license number is DC0376.

Type of Entity

Corporation

Business Management
Mr. Steven Sands, President Mr. David Sands, Executive Vice President Mr. Jeffrey Stoddard, Compliance Manager
Contact Information
Customer Contact: Mr. Jeffrey Stoddard, Compliance Manager Principal: Mr. Steven Sands, President
Number of Employees

650

Business Category

COLLECTION AGENCIES

Hours of Operation
M: 8:00 AM - 12:00 AM
T: 8:00 AM - 12:00 AM
W: 8:00 AM - 12:00 AM
Th: 8:00 AM - 12:00 AM
F: 8:00 AM - 12:00 AM
S: 8:00 AM - 4:00 PM
Su: 2:00 PM - 10:00 PM
Service Area
The CCS Companies provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARSHALL ISLANDS , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , NORTHERN MARIANA ISLANDS , OHIO , OKLAHOMA , OREGON , PALAU , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Alternate Business Names
Credit Control Services, Inc. Credit Collection Services CCS Capital Assistance Group
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