BBB Business Review
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BBB Accredited Business since
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CCS represents credit grantors on a nationwide basis in the recovery of their overdue payment obligations. Their business routinely handles inquiries arising from the original creditor’s billing process, and works with the consumer to help facilitate any remaining issues between themselves and the client.
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A BBB Accredited Business since
BBB has determined that The CCS Companies meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for The CCS Companies include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 513 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Reviews are not used in the calculation of the BBB Rating.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||60|
|Total Closed Complaints||513|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||62|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Division of Banks
1000 Washington Street, 10th Floor, Boston MA 02118-6400
Phone Number: 617-956-1500
Fax Number: 617-956-1599
The license number is DC0376.
Type of Entity
Business ManagementMr. Steven Sands, President Mr. Jeffrey Stoddard, Compliance Manager
Number of Employees
COLLECTION AGENCIES VOICE MAIL SERVICES Collection Agencies (NAICS: 561440)
Hours of Operation
|M||:||8:00 AM - 12:00 AM|
|T||:||8:00 AM - 12:00 AM|
|W||:||8:00 AM - 12:00 AM|
|Th||:||8:00 AM - 12:00 AM|
|F||:||8:00 AM - 12:00 AM|
|S||:||8:00 AM - 4:00 PM|
|Su||:||2:00 PM - 10:00 PM|
Service AreaThe CCS Companies provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARSHALL ISLANDS , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , NORTHERN MARIANA ISLANDS , OHIO , OKLAHOMA , OREGON , PALAU , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Alternate Business NamesCCS Credit Collection Services Credit Collection Services Commercial Credit Control Services, Inc.
Industry TipsCollection Agencies Working with Debt Collectors - 5 Tips - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview