BBB Business Review
This Business is not BBB accredited
Phone: (800) 956-0005 Fax: (508) 324-0004 32 Industrial Ct, Seekonk, MA 02771
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Nu-Chrome Restoration include:
- 56 complaints filed against business
- Failure to respond to 52 complaints filed against business
- Overall complaint history with BBB
- Government action(s) against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||28|
|Total Closed Complaints||56|
Additional Complaint Information
Based on BBB files, Nu-Chrome Restoration has a pattern of complaints concerning delivery issues. Consumers state that they send their items to the company to be restored and repaired. Consumers state that the company gives an estimated date that the items will be finished by. Consumers state that after contacting the company numerous times to verify that the items are complete, the company continuously states that the items will be finished at a later date. Consumers state that after numerous attempts to get delivery of their items, the company does not ship the items and does not return calls or emails. Consumers state they would like their items returned to them.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||16|
Type of Entity
Business ManagementMr. Donald Kemp, President
Number of Employees