BBB Business Review
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Classic Clocks, Etc., L. Roger Smith's Classic Clocks, Etc., offers new and antique floor, wall and mantel clocks, most of which are key wound (mechanical). The firm offers antique and grandfather clock repair and specializes in French mantel and Victorian tall clock sales and repairs. The company states they offer service calls to it's customers. The company states that they are an authorized dealer & service provider for the Howard Miller Clock Company, Sligh, Kieninger, Hentschel, Comitti, Hermle, Ansonia & Chelsea Clock Co. They state they are members of the National Association of Watch and Clock Collectors, member #058827.
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A BBB Accredited Business since
BBB has determined that Classic Clocks Etc., Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Classic Clocks Etc., Ltd. include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Leland R. Smith, President
Number of Employees
CLOCKS-SERVICE & REPAIR CLOCKS-DEALERS ANTIQUES-DEALERS Consumer Electronics Repair and Maintenance (NAICS: 811211)
Products & Services
Classic Clocks Etc., Ltd. offers the following product(s): Clocks
Hours of Operation
|M||:||10:00 AM - 5:30 PM|
|T||:||10:00 AM - 5:30 PM|
|W||:||10:00 AM - 5:30 PM|
|Th||:||10:00 AM - 8:00 PM|
|F||:||10:00 AM - 5:30 PM|
|S||:||10:00 AM - 5:30 PM|
|Su||:||1:00 PM - 5:00 PM|
Refund and Exchange PolicyThe business states that their refund policy is as follows: