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BBB Business Review

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BBB Accredited Business since

Christmas Spirit Shop

Phone: (800) 242-2913 Fax: (207) 288-4458 View Additional Phone Numbers 80 Main St, Bar Harbor, ME 04609 View Additional Email Addresses http://www.christmasspiritshop.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Christmas Spirit Shop is a retail specialty shop and website featuring all-American, made-in-Maine/USA personalized Christmas ornaments, hand carved Santas, and other hand crafted Christmas gifts.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Christmas Spirit Shop meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Christmas Spirit Shop include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Christmas Spirit Shop
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 01, 2008 Business started: 01/01/1990 in ME
Type of Entity

Sole Proprietorship

Business Management
Mrs. Beverly A. Bono, Co-Owner Mr. Peter F Bono, Co-Owner Mrs. Elizabeth C. Gaiser, Manager
Contact Information
Principal: Mrs. Beverly A. Bono, Co-Owner
Principal: Mr. Peter F Bono, Co-Owner
Number of Employees

6

Business Category

CHRISTMAS LIGHTS & DECORATIONS All Other Miscellaneous Store Retailers (except Tobacco Stores) (NAICS: 453998)

Products & Services

Christmas Spirit Shop sells the following brand(s): All American made handcrafts by 100 American Craft Artists, Our own handcrafted ornaments and Santas

Christmas Spirit Shop offers the following product(s): Hand Carved Santas, Hand Crafted Nativities, Hand Formed and Hand Blown Glass Ornaments, Personalized Christmas Ornaments in many media

Method(s) of Payment
Visa
MasterCard
American Express
Discover Card
Refund and Exchange Policy
The business states The Christmas Spirit Shop is in business to delight, not disappoint its customers. If for any reason you are not satisfied, the business will fully refund your money.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.