BBB Business Review
BBB Accredited Business since
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Chocolate.org is an online retailer of various types of chocolate. The company sells the confections of many chocolate makers in the United States.
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A BBB Accredited Business since
BBB has determined that Chocolate.org meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Chocolate.org include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Reviews are not used in the calculation of the BBB Rating.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Mark McInnis, CEO
Number of Employees
CHOCOLATE & COCOA ONLINE & INTERNET SHOPPING Electronic Shopping (NAICS: 454111)
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview