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BBB Accredited Business since

Black Magic Chimney Sweeps of Southern Vermont, LLC

Additional Locations

Phone: (802) 362-5755 Fax: (802) 366-9110 254 Taconic Business Park Road, Manchester Center, VT 05255 http://www.blackmagicchimneysweep.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Black Magic Chimney Sweeps of Southern Vermont, LLC provides chimney and fireplace service including cleaning, inspection and repairs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Black Magic Chimney Sweeps of Southern Vermont, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Black Magic Chimney Sweeps of Southern Vermont, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Black Magic Chimney Sweeps of Southern Vermont, LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: March 02, 2012 Business started: 06/01/1980 in VT Business incorporated 07/30/2009 in VT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Harry Lux, Owner Mr. Chris Pugliese, Lead Chimney Sweep Mr. Scott Wilkins, Office Manager
Contact Information
Principal: Mr. Harry Lux, Owner
Principal: Mr. Chris Pugliese, Lead Chimney Sweep
Related Businesses
Luxbrush Painting Co. Inc
Number of Employees

3

Business Category

CHIMNEY SWEEPER FIREPLACES STOVES-WOOD, COAL, ETC. DRYER VENT CLEANING CHIMNEY RELINING CHIMNEY CLEANING All Other Specialty Trade Contractors (NAICS: 238990)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 5:00 PM
Su: Closed
Method(s) of Payment
American Express
Cash
Check
Discover Card
MasterCard
Visa
Alternate Business Names
Black Magic Chimney Sweeps
Industry Tips
Hiring a Chimney Cleaner

Customer Review Rating plus BBB Rating Summary

Black Magic Chimney Sweeps of Southern Vermont, LLC has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.