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Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

BBB Accredited Business since

Top Hat Chimney Sweep

Additional Locations

Phone: (800) 821-1162 Fax: (802) 333-4292 View Additional Phone Numbers 2775 VT Route 113, West Fairlee, VT 05083


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Top Hat Chimney Sweep services include; chimney cleanings & inspections, video inspections, chimney relining, masonry repairs, water proofing, prefab chimney installations, caps, dampers, Sales & Installations of wood
stoves, pellet stoves & masonry heaters.  The business has been locally owned and operated since 1978 serving the Upper Valley & Lake Sunapee Areas. Technicians are certified with the Chimney Safety Institute of America.  The business states they are also fully insured and members of the Masonry Heater Association, VT Guild of Chimney Professionals, INC and the NH Association of Chimney Professionals.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Top Hat Chimney Sweep meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Top Hat Chimney Sweep include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Top Hat Chimney Sweep
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 25, 2001 Business started: 01/01/1978 in VT
Type of Entity

Sole Proprietorship

Business Management
Mr. Paul Lumbra, Owner
Contact Information
Principal: Mr. Paul Lumbra, Owner
Number of Employees


Business Category


Products & Services

Top Hat Chimney Sweep sells the following brand(s): Ashley, Condar, Feugo Flame, Green Mountain Soapstone, Napoleon, Saver Systems, Shenandoah, Sierra

Top Hat Chimney Sweep offers the following product(s): Chimney Caps, Creosote Removers, Fireplace Dampers, Fireplace Inserts, Fireplaces, Masonry Heaters, Pellet Stoves, Stainless Steel Chimney Liners, Water Proofing, Wood Stoves

Method(s) of Payment
Discover Card
American Express
Industry Tips
27 Questions For Home Owners Hiring a Chimney Cleaner Hiring a Mason Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


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