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BBB Accredited Business since

The Original Chimney Sweep, Inc.

Phone: (800) 537-3577 Fax: (508) 695-1001 View Additional Phone Numbers 124 Westfield Dr, N Attleboro, MA 02760 http://www.originalchimneysweepma.com



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Description

The Original Chimney Sweep, Inc. offers chimney sweeping and structural maintenance services.  Complete masonry repairs, relining, pointing stove installs, rain caps, etc.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Original Chimney Sweep, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Original Chimney Sweep, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on The Original Chimney Sweep, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: January 01, 1976 Business started: 01/01/1976 in MA Business incorporated 05/19/1987 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.mass.gov/eopss/
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is CSSL-105990.

Type of Entity

Corporation

Business Management
Ms. Kimberly Devito, Vice President
Contact Information
Customer Contact: Ms. Kimberly Devito, Vice President
Number of Employees

7

Business Category

CHIMNEY CLEANING STOVES-WOOD, COAL, ETC. GIFT BASKETS & PARCELS FIREPLACE EQUIPMENT-RETAIL All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

The Original Chimney Sweep, Inc. sells the following brand(s): Homesaver

The Original Chimney Sweep, Inc. offers the following product(s): Caps, Cleanout Doors, Fireplace Accessories, Flashing, Linings, Water-sealing

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 5:00 PM
Su: Closed
Method(s) of Payment
Personal Checks
Cash
Visa
MasterCard
Industry Tips
Hiring a Chimney Cleaner

Customer Review Rating plus BBB Rating Summary

The Original Chimney Sweep, Inc. has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.