BBB Business Review
This Business is not BBB accredited
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Complete Chimney Service, Inc. provides chimney services for residential and commercial customers including chimney inspections, sweeping and the installation of rain caps, dampers, liners, and restoration. 24 hour emergency service is available.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Complete Chimney Service, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The license number is 134464.
Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
The license number is CSSL-100347.
Type of Entity
Business ManagementMs. Jody Williams, Treasurer
Number of Employees
CHIMNEY BUILDERS & REPAIRERS CHIMNEY RELINING CHIMNEY CLEANING All Other Specialty Trade Contractors (NAICS: 238990)
Products & Services
Complete Chimney Service, Inc. sells the following brand(s): Chimney Saver, Duratech, Lock-Top Damper, M-Flex Lining System, Whitecaps
Hours of Operation
|M||:||8:30 AM - 5:30 PM|
|T||:||8:30 AM - 5:30 PM|
|W||:||8:30 AM - 5:30 PM|
|Th||:||8:30 AM - 5:30 PM|
|F||:||8:30 AM - 5:30 PM|
|S||:||9:00 AM - 3:00 PM|
Method(s) of PaymentVisa
Service AreaComplete Chimney Service, Inc. provides their services in MASSACHUSETTS.
Industry Tips27 Questions For Home Owners Hiring a Chimney Cleaner Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview