Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Next Generation

Phone: (207) 967-3611 17 Dock Square, Kennebunkport, ME 04046 http://www.nextgenerationclothier.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Next Generation is a children's shop offering casual clothing & footwear, wooden toys, plush toys, and books for infants to 12 years old.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Next Generation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Next Generation include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Next Generation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 03, 2010 Business started: 01/01/1993 in ME Business incorporated 03/16/2006 in ME
Type of Entity

Corporation

Business Management
Mr. Todd MacPhee, Owner Mrs. Tracy MacPhee, Owner
Contact Information
Principal: Mr. Todd MacPhee, Owner
Principal: Mrs. Tracy MacPhee, Owner
Number of Employees

2

Business Category

CHILDREN & INFANTS WEAR BOOK DEALERS-RETAIL CLOTHING TOYS-RETAIL EDUCATIONAL TOYS AND GIFTS Children's and Infants' Clothing Stores (NAICS: 448130)

Products & Services

Next Generation sells the following brand(s): Flap Happy, Fresh Produce, Gund, I Play, Life is Good, Melissa & Doug, Molly Goggles, Mud Pie, North American Bear Co., Robeez, Stephen Joseph, Ty, Inc., Wes & Willy

Next Generation offers the following product(s): Books, Casual Clothing, Footwear, Plush Toys, Wooden Toys

Hours of Operation
M: 10:00 AM - 5:00 PM
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 5:00 PM
F: 10:00 AM - 5:00 PM
S: 10:00 AM - 5:00 PM
Su: 10:00 AM - 5:00 PM
Method(s) of Payment
Cash
Check
MasterCard
Visa
American Express
Discover
Refund and Exchange Policy
The business states their refund and exchange policy is as follows:
Refund within 30 days with receipt/tags, unworn/washed, exchange only after 30 days.
Alternate Business Names
nextgenerationclothier.com
Industry Tips
Clothing
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.