BBB Accredited Business sinceAdditional Locations
Phone: (800) 333-6056 Fax: (617) 619-1101 2 Education Circle, E Cambridge, MA 02141
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Cultural Care Au Pair is a cultural exchange program which offers host families the opportunity to welcome an au pair 18-26 years old to their home to be a part of their family, participate in their home life and to provide care to their children.
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A BBB Accredited Business since
BBB has determined that Cultural Care, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Cultural Care, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 35 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Reviews are not used in the calculation of the BBB Rating
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||21|
|Total Closed Complaints||35|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||17|
Type of Entity
Business ManagementMs. Natalie Jordan, Senior Vice President Ms. Melissa Fredette, Executive Vice President Mr. Goran Rannefors, President
Related BusinessesEF Institute for Cultural Exchange, Inc. Go Ahead Tours
Number of Employees
CHILD CARE CONSULTANTS Child Day Care Services (NAICS: 624410)
Hours of Operation
|M||:||9:00 AM - 5:30 PM|
|T||:||9:00 AM - 5:30 PM|
|W||:||9:00 AM - 5:30 PM|
|Th||:||9:00 AM - 5:30 PM|
|F||:||9:00 AM - 5:30 PM|
|S||:||9:00 AM - 5:30 PM|
|Su||:||9:00 AM - 5:30 PM|
Method(s) of PaymentMasterCard
Refund and Exchange PolicyThe Business states refunds are pro-rated based on amount paid and weeks received at time of program withdrawal.
Service AreaCultural Care, Inc. provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARSHALL ISLANDS , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , NORTHERN MARIANA ISLANDS , OHIO , OKLAHOMA , OREGON , PALAU , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Alternate Business NamesCultural Care Au Pair
Industry TipsAu Pair Services Au Pair Services - 5 Tips - Video Babysitting and Day Care Services Finding a Reliable Babysitter or Caregiver - 5 Tips - Video Hiring an Au Pair Service - 5 Tips - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview