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BBB Accredited Business since


Additional Locations

Phone: (781) 436-3578 250 Granite St, Braintree, MA 02184

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Appcessories LLC is a cell phone, tablet and laptop repair company. At Appcessories, our valued customers can get repairs on anything from a broken screen to a damaged charging port. We offer other services that include cell phone unlocks, affordable insurance on installed screens, electronic issue diagnostics, and tempered glass installation. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Appcessories meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Appcessories include:

  • 7 complaint(s) filed against business

Factors that raised the rating for Appcessories include:

  • Length of time business has been operating
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Appcessories
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 8
Total Customer Reviews 8

Additional Information

BBB file opened: October 17, 2011 Business started: 03/16/2009 in MA Business incorporated 10/04/2011 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ehud Ben-Harosh, Managing Member
Contact Information
Principal: Mr. Ehud Ben-Harosh, Managing Member
Number of Employees


Business Category


Products & Services

Appcessories sells the following brand(s): Apple Replacement part repair

Appcessories offers the following product(s): Repair service for Digitizes, LCD, charging ports, speakers, home button, power button etc.

Refund and Exchange Policy

Business States: We do not offer refunds or exchanges.

Warranty on repairs is valid for:

Six months from date of repair.  *Excluding labor only repairs, any repair where the customer was told prior to the repair of no warranty or screen replacements on Galaxy S3, Galaxy S4, Galaxy S5 and Galaxy Note 2/3.
With proof of purchase by Appcessories paper receipt or email confirmation only.
Issues that have not been found and marked by Appcessories technician prior to the repair.
Warranty is not covered and is void if:
Device glass is broken again for any reason. Or there is any evidence of physical damage.
Device has been opened or service by anyone other than an Appcessories technician.
Device has or had water damage after or before the repair.
Device Abandonment:
If you send/ leave your device with us, we will make every attempt to complete the services requested and return it back to you as quickly as possible.
 If we are unable to reach you via the email address and/or phone number that you provided to us, after two attempts AND your device or part order remains in our facility for more than 45 days, it will be disposed. We will not be held responsible for any devices or the data on those devices that have been abandoned by the customer.
Please note:         
Appcessories does not assume any responsibility for any device left overnight at our kiosk, unless expressed by us to do so. If you leave your device at an Appcessories location overnight you do so at your own risk. Appcessories will not assume any responsibility for any device that is damaged, lost or stolen.
Appcessories does not assume any responsibility for lost data on a repair. If you choose to have a repair done by us, we recommend you back up your device prior to the repair.
Opening up your device may void or limit the scope of Apple's warranty that you may or may not have.
No refunds, exchange only * including layaway deposits
Please keep your paper receipt with you so we can assist you in the future if needed! Thank You!

Alternate Business Names
Appcessories, LLC
Industry Tips
Computer Software - 5 Tips - Video Computers - Software and Services Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Appcessories has received 3.23 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.