BBB Accredited Business since
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Asmara specializes in contemporary wool rugs and large carpets, area rugs and carpets, handmade oriental wool area rugs and carpets, and custom designs as well.
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A BBB Accredited Business since
BBB has determined that Asmara, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Asmara, Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Type of Entity
Business ManagementMr. Abid Ilahi, President
Number of Employees
CARPET & RUG DEALERS - PERSIAN/ORIENTAL RUGS CARPET & RUG DEALERS-NEW ORIENTAL RUGS Carpet and Upholstery Cleaning Services (NAICS: 561740)
Products & Services
Asmara, Inc. offers the following product(s): Aubusson rugs, Bessarabian Rugs, Contemporary rugs, Damask rugs, Floral/Botanical rugs, Geometric/Architectural rugs, Needlepoint rugs, Oriental rugs, Oushak rugs, Savonnerie Rugs
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
Method(s) of Payment
Refund and Exchange Policy
Per the business website:
"All of us at Asmara, Inc. strive to help you select the best merchandise for your requirements. However, should you not be completely satisfied with your purchase within the first 14 days, please phone, email or fax Asmara Customer Assistance and we will work with you to address your concerns. If the product proves to be defective, incorrect or is missing items, we shall make arrangements for replacements, at our expense.If you are still not satisfied with your purchase you will be given the option to return the product. Please obtain a “Return Authorization Number” (RA) from Asmara, Inc. before returning a product.With an RA, you may return the product yourself, or we can arrange a pick up for you if it is within the USA (the return shipping shall be deducted from the refund). Refunds and replacements will be granted for products received in their original condition within 14 days of the original purchase. If you need advice in packing the rug, please contact Customer Assistance. No refunds or returns are granted for purchases more than 14 days old or products that were “Custom Made”."